Administrative Assistant

Innovatingjustice; New York (NY); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Healthcare with national network

Dental coverage

Vision insurance

Disability insurance

Life insurance

Commuter FSA

Mental health services (Talkspace, etc

403(b) retirement plan with employer 2

Job summary

The Center for Justice Innovation is seeking an Administrative Assistant for Brooklyn's SRP at Brownsville/East New York. You will greet clients, manage referrals, and provide broad administrative support to multiple programs, reporting to the Operations Coordinator.

This role requires strong organization, communication, and problem-solving in a fast-paced setting. Ideal candidates will have a high school diploma or associate degree and 1–2 years in an office or human services environment.

Qualifications

• High school diploma or associate degree preferred with 1-2 years in an office or human services role.
• Excellent organizational and written communication skills required.
• Bilingual English-Spanish is preferred; other languages also valued.

Responsibilities

• Greet and assist clients at front desk, manage waiting area, and route inquiries.
• Facilitate referrals and eligibility processes and provide administrative support.
• Support office maintenance, events, and supply management across locations.
• Collaborate with staff, supervisors, and facilities; assist with tech issues as needed.
• Handle invoices, basic reconciliations, and logging of operational tasks.

Skills

Organizational skills

Interpersonal skills

Multitasking

English-Spanish bilingual

Communication and writing

Google Suite

Slack

Microsoft Office

Education

High school diploma or associate degree

Tools

Google Suite

Slack

Microsoft Word/Excel/PowerPoint

Job description

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works and what doesn't; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org.

THE OPPORTUNITY

Brooklyn Justice Initiatives (BJI) seeks to reengineer the experience of criminal court in Brooklyn, New York by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court as well as community-based offices, Brooklyn Justice Initiatives is a team of social service providers, court-based resource coordinators, and others who seek to improve the quality of justice. By providing meaningful pre-trial supervised release and post-conviction sentencing options, Brooklyn Justice Initiatives seeks to use an arrest as a window of opportunity to change the direction of a participant’s life and avoid the harmful effects of incarceration.

Brooklyn Justice Initiatives is seeking an Administrative Assistant for the borough’s Supervised Release Program (SRP) Brownsville/East New York office. Reporting to the Operations Coordinator, the Administrative Assistant will be responsible for the office’s diverse needs and functions, including greeting and assisting clients, helping to facilitate the referral and eligibility process, and providing administrative and logistical support to all BJI programs.

Responsibilities include but not limited to

• Manage the front desk and waiting room by greeting all visitors, collecting basic information, ensuring clients’ needs are addressed in a timely and professional manner, notifying appropriate staff of client arrivals and incoming calls, distributing program supplies, and maintaining a professional and welcoming environment;
• Set up, log, and manage distribution of participant resources;
• Work with clinical supervisors, security/court officers, or other appropriate staff in addressing any emergency situations, crises, or escalations that may take place in the office;
• Support the Operations Coordinator in office maintenance, including but not limited to arranging for storage pickups, keeping multiple offices organized and tidy, recalibrating organizational systems as needed, liaising with facilities for repairs and renovations;
• Support the Operations Coordinator in resolving facilities issues, working closely with CJI Facilities department and coordinating with any contractor/subcontractor that may be on-site;
• Support the Operations Coordinator in handling fiscal responsibilities, including but not limited to submitting and monitoring outgoing invoices through online system, assisting with reconciliations, and liaising with CJI Fiscal department;
• Manage inventory of office supplies and equipment, and order or purchase additional supplies and equipment for multiple office locations, as needed;
• Assist staff in resolving general tech issues and liaising with CJI Tech Department for additional support;
• Assist with the set up for special events, groups, and site visits; including ordering food, tech set up, arranging desk/chairs/tables, printing out materials/agendas;
• Assist with the distribution and logging of MetroCardand phones; and
• Perform other duties assigned.

Qualifications

• A high school diploma or associatedegrees with 1-2 years of experienceworking in an office/human service field strongly preferred;
• Bilingual preferred (English-Spanish, or other languages);
• Excellent organizational and interpersonal, communication and writing skills required;
• Ability to remainhighly organized, multitask effectively, and work in a fast-paced environment;
• Willingness and sensitivity to engaging individuals (youth and adults) with mental health and substance use needs;
• Ability to work with people from diverse backgrounds in a culturally-responsive manner;
• Professional demeanor and ability to communicate appropriately with clients, staff, stakeholders, and vendors;
• Proficiency using Google Suite, Slack, and Microsoft programs, such as word, excel, and PowerPoint;
• Ability to lift at least 20 pounds; and
• Familiar and comfortable with computer and tech, hardware and software, strongly preferred.

Position Type: Full-time, weekend and evening hours required as needed for BJI operations.

Position Location: Brooklyn, NYwith regular commute between the Downtown Brooklyn offices and Brownsville/East New York office on a regular basis.

Compensation: The compensation range for this position is $28.57 - $35.11 per hour, annually equivalent to $52,000 - $63,900based on a 35-hour work week and is commensurate with experience.

Benefits

• The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basicdental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA.
• We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans.
• We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Note: This position is part of the NOLSW, UAW 2320 bargaining unit.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.