Administrative Assistant

bannerhealth; Mesa (AZ); On-site; USD 40,000 - 50,000; Full time

Job summary

Banner Health in Mesa, AZ seeks an Administrative Assistant to support day-to-day operations by handling correspondence, scheduling, and department communications. The role requires discretion with confidential information and collaboration with physicians and staff.

The scheduled hours are Monday through Friday, 7:00 AM to 3:30 PM at Banner Baywood Medical Center, with coverage for Banner Baywood, Banner Gateway, and Banner Ironwood centers.

Qualifications

• High school diploma or GED; three years of administrative support experience.
• Strong oral and written communication and interpersonal skills.
• Ability to follow directions, multi-task, and maintain professionalism.

Responsibilities

• Process and edit correspondence and reports; transcribe where needed.
• Prepare, collate, and distribute reports and manage department projects.
• Screen calls/visitors and provide department information.
• Perform confidential administrative tasks and prepare meeting materials.
• Coordinate calendars, meetings, travel, and training logistics.
• Open mail, draft responses, and delegate items as appropriate.
• Support department staff with confidential information and clerical tasks.
• Manage supplies and ordering; monitor inventory levels.
• Support one supervisor with frequent interdepartmental interactions.

Skills

Communication skills

Interpersonal skills

Organization

Education

High school diploma/GED

Associate's degree

Job description

Primary City/State: Mesa, Arizona

Department Name: Fac Opns-AZ East 2-Corp

Work Shift: Day

Job Category: Administrative Services

Great options and opportunities. We’re certified as a Great Place To Work® and are looking for professionals to help us make Banner Health the best place to work and receive care.

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state. From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State.

This Administrative Assistant role offers the opportunity to play a key part in supporting day-to-day operations by managing correspondence, scheduling, and department communications. You'll handle confidential information with professionalism while collaborating with a diverse range of colleagues, physicians, and stakeholders. If you're a proactive problem-solver with strong communication skills, we'd love to have you on our team!

Schedule: Monday through Friday working 7AM to 3:30PM at Banner Baywood Medical Center. You will support team members at Banner Baywood, Banner Gateway, and Banner Ironwood Medical Centers.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

CORE FUNCTIONS

1. Word processes correspondence and reports from rough drafts, editing grammar, punctuation, or spelling as needed. This may include taking and transcribing dictation involving general business and healthcare vocabulary and a limited range of specialized terminology.
2. Prepares, collates, and distributes various reports in a timely and accurate manner. This includes completing or handling recurring department projects or one‑time projects, as directed by supervisor.
3. Screens telephone calls and visitors and directs to appropriate parties. Provides information to callers, requiring detailed knowledge of department’s area of responsibility and general knowledge of company policies, practices, and operations.
4. Performs confidential administrative functions on occasion where errors could have moderate effect on costs, such as typing, proofing, and assembling reports or proposals for customers or outside agencies and taking, transcribing and distributing minutes of important meetings.
5. May coordinate supervisor’s and/or department’s calendar, including scheduling meetings and appointments, following established instructions. May coordinate meeting and training classes, registration and preparation of materials, AVA setup, and other classroom preparation. May present classes. May develop meeting/classroom fliers and material and prepare summary data of attendance, etc. may reconcile related invoices and expenses. May arrange travel and hotel accommodations as necessary.
6. May open and screen mail directed to supervisor. Composes responses to routine inquiries, and ascertains which items can be delegated to subordinate managers, and forward appropriate items to manager.
7. May provide clerical and administrative support to department staff, maintaining a high degree of confidentiality on all sensitive information this position is privy to.
8. May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
9. This position primarily focuses on supporting one supervisor. This position has frequent interaction with, but is not limited to, employees, physicians, patients, visitors, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge. Working knowledge of clerical and administrative services as normally demonstrated through three years administrative support experience.
• Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk‑ins. Must have a working knowledge of personal software packages to perform the clerical and administrative functions described above. Must have the ability to organize, prioritize and multi‑task workload in a fast paced environment and maintain a professional manner.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

• Associate's degree
• Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug‑free work environment.

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