Administrative Assistant

Forge Specialty Partners LLC; Ladson (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Professional development opportunities

Job summary

Charleston Oral and Facial Surgery is growing and seeks a full-time Administrative Assistant (Front Desk/Check-In) to join our team. This role supports patient registration, scheduling, insurance verification, and front office coordination.

The position travels between Northern Territory locations as needed. Ideal candidates are organized, reliable, and service-focused, thriving in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED.
• Minimum of one year of customer service experience; medical/dental office experience preferred.
• Excellent verbal and written communication skills.
• Outstanding interpersonal and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Maintain professionalism and composure under pressure.
• Ability to learn new software and office procedures quickly.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
• Travel between multiple practice locations as needed.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Assist with patient registration and scheduling.
• Support insurance verification processes.
• Coordinate front office activities to ensure a smooth patient experience.

Skills

Customer service

Verbal & written communication

Interpersonal skills

Organizational skills

Multitasking

Professionalism

Software learning

Microsoft Office

Travel readiness

Independent yet collaborative

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Charleston Oral and Facial Surgery is growing and looking for a full-time Administrative Assistant (Front Desk/Check-In) to join our team. Our practice consists of eight providers and an office staff of over 50 dedicated professionals committed to delivering exceptional patient care throughout the Charleston region. Our state-of-the-art offices allow us to provide the highest quality oral and maxillofacial surgical care in a safe, compassionate, and patient-centered environment. We offer a full scope of oral and maxillofacial surgery services, including wisdom tooth extractions, dental implants, orthognathic surgery, bone grafting, TMJ treatment, oral pathology, and more. At Charleston Oral and Facial Surgery, we foster a collaborative and growth-oriented environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. Join our team and contribute to providing outstanding surgical care to the Charleston community.

The Administrative Assistant serves as the first point of contact for patients and visitors and plays a critical role in creating an exceptional patient experience. This position is responsible for ensuring efficient front office operations through professional communication, accurate patient registration, scheduling, insurance verification support, and administrative coordination.

The ideal candidate is organized, dependable, customer-service focused, and thrives in a fast-paced healthcare environment while maintaining accuracy and professionalism. This position is a floating position and requires travel between Charleston Oral and Facial Surgery's Northern Territory offices, including Summerville, Ladson, West Ashley, James Island, Mount Pleasant, and Sumter, based on operational needs.

Required Qualifications:

• High school diploma or GED.
• Minimum of one year of customer service experience; medical or dental office experience preferred.
• Excellent verbal and written communication skills.
• Outstanding interpersonal and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Ability to maintain professionalism and composure under pressure.
• Ability to learn new software and office procedures quickly.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.
• Ability to work independently while contributing to a collaborative team environment.
• Commitment to maintaining patient confidentiality.
• Ability and willingness to travel between all Northern Territory practice locations as business needs require.
• Valid driver's license and reliable transportation.

Job Type: Full-time