Administrative Assistant

Cumberland River Behavioral Health Inc; Corbin (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Cumberland River Behavioral Health Inc is seeking an administrative support person to manage reports, forms, and correspondence. The role requires strong computer and typing skills, organization, and confidentiality.

Hours are typically 8:00 am to 4:30 pm, Monday through Friday, with potential for hourly adjustments as needed by supervision. Responsibilities include handling mail, phone duties, note-taking in meetings, and supporting regional accounts and MIS Directors as needed.

Qualifications

• Must have high school diploma or GED.
• Proficient computer and typing skills.
• Strong organizational skills.
• Criminal records check and drug screening required.
• Confidentiality of sensitive information.

Responsibilities

• Prepare and submit assigned reports accurately and on time.
• Maintain sufficient supply of forms and files.
• Answer phones, take messages, and relay information.
• Attend meetings and take notes as required.
• Assist with mail, switchboard, and intake duties.
• Support Regional Patient Accounts and MIS Directors as needed.
• Adhere to confidentiality requirements.

Skills

Oral communication

Written communication

Typing

Computer skills

Organization

Judgment & diplomacy

Timely task completion

Interpersonal skills

Education

High School Diploma or GED

Job description

Essential Duties and Responsibilities:

• Prepares and submits assigned reports in an accurate and timely manner.
• Maintains a sufficient supply of forms as needed.
• Files necessary documents and is able to retrieve those documents when required.
• Types, copies, faxes, and makes phone calls as requested by supervisors.
• Answers phone calls and takes messages as necessary.
• Attends meetings and takes notes as required.
• Assists with mail when necessary.
• Relieves Switchboard or Intake when necessary.
• Assists Regional Patient Accounts and MIS Directors as needed.
• Must maintain confidentiality of sensitive information.
• Other duties may be assigned as needed.

Requirements

High School Diploma or GED; Computer and typing skills; Organization skills; Submitting to and passing successfully a criminal records check and a drug screening test.

Hours:

Monday through Friday, 8:00 am until 4:30 pm. Different hours may be required with the job or may be adjusted by Supervisor.

Required Job Skills:

• Oral and written communication skills.
• Typewriting and Computer skills.
• Good organizational skills.
• Ability to exercise good judgment, tact, diplomacy and compassion.
• Ability to complete job tasks in a timely fashion.
• Ability to get along with diverse personalities and maintain effective working relationships.

Physical Demands and Work Environment:

• The physical demands required to successfully perform this job include being able to push, pull, stoop, bend, stand, walk and lift up to 20 pounds. Reasonable accommodations will be made to enable the individual with disabilities to perform these essential functions.
• The employee will normally work indoors at their assigned office but may on occasion be required to work outside or at another location if necessary. The noise level in the work environment is mild to moderate.
• The position may require duties to include routine or reasonably anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
• Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
• Participation in annual training regarding infection control and safety in the environment including hazardous waste and blood borne pathogens will be required.
• All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.

Required Job Performance:

• Successful Performance Evaluation on an annual basis. A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.