Administrative Assistant

MMR Consulting; Chicago (IL); On-site; USD 34,000 - 48,000; Full time

Job summary

MMR Consulting is seeking an experienced Onboarding Coordinator to join our on-site team in Kankakee, IL. You will manage onboarding for new hires and contractors, coordinate IT equipment requests, complete onboarding paperwork, and ensure access and training are up to date.

The role requires 5–10 years in administrative or coordinator roles, strong MS Office skills, and excellent communication. This is a full-time, on-site position with daily presence in Kankakee, IL.

Qualifications

• 5-10 years of experience in an administrative, office support or coordinator role.
• High school diploma or equivalent required; associate or bachelor's degree is an asset.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and comfort learning new software and systems.
• Clear and professional written and verbal communication skills.
• Strong organization and attention to detail, with the ability to manage multiple requests at once.
• Customer-service mindset and a proactive, helpful attitude.
• Experience with onboarding, IT equipment requests or access provisioning is an asset.
• Experience in a pharmaceutical, biotech or other regulated manufacturing environment is an asset.

Responsibilities

• Coordinate onboarding for new hires and contractors, ensuring they are fully set up and ready to work on their first day.
• Request, assign and track laptops and other IT equipment for new team members.
• Assign required training in the learning management system and follow up to confirm completion.
• Complete, submit and file onboarding forms and administrative paperwork accurately and on time.
• Submit and track requests for access to software applications, systems and shared drives, and help users resolve basic access issues.
• Serve as a point of contact for new team members and answer general administrative questions.
• Maintain onboarding checklists, trackers and records.
• Coordinate with IT, training, HR and management to keep onboarding on schedule.
• Provide general administrative support as needed.

Skills

Communication

Organization

Customer service mindset

Proactive attitude

Multitasking

Education

High school diploma

Associate or Bachelor's degree (asset)

Tools

Microsoft Office

Outlook

Word

Excel

Teams

Job description

Location: Kankakee, IL (100% on-site)

Experience: 5-10 years

MMR Consulting is an engineering and consulting firm specializing in the pharmaceutical /biotechnology and highly regulated industries. Its services include Engineering, Project Management, and Validation.

MMR Consulting has offices across North America and Asia.

This is an outstanding opportunity to join our growing team, where the successful candidate will work with a group of engineers involved in the design, commissioning & qualification, start-up and project management of various processes, systems, and facilities.

This position is based in Kankakee, IL and requires working on-site every day. Candidates must be local to the Kankakee area; relocation assistance is not provided.

KEY RESPONSIBILITIES

• Coordinate onboarding for new hires and contractors, ensuring they are fully set up and ready to work on their first day.
• Request, assign and track laptops and other IT equipment for new team members.
• Assign required training in the learning management system and follow up to confirm completion.
• Complete, submit and file onboarding forms and administrative paperwork accurately and on time.
• Submit and track requests for access to software applications, systems and shared drives, and help users resolve basic access issues.
• Serve as a point of contact for new team members and answer general administrative questions.
• Maintain onboarding checklists, trackers and records.
• Coordinate with IT, training, HR and management to keep onboarding on schedule.
• Provide general administrative support as needed.

QUALIFICATIONS

• 5-10 years of experience in an administrative, office support or coordinator role.
• High school diploma or equivalent required; associate or bachelor's degree is an asset.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and comfort learning new software and systems.
• Clear and professional written and verbal communication skills.
• Strong organization and attention to detail, with the ability to manage multiple requests at once.
• Customer-service mindset and a proactive, helpful attitude.
• Experience with onboarding, IT equipment requests or access provisioning is an asset.
• Experience in a pharmaceutical, biotech or other regulated manufacturing environment is an asset.

Compensation: 25-35$/hr. based on expertise.

As part of our recruitment process, we may use technology-assisted tools, including AI-enabled systems, to support application review and candidate evaluation. Hiring decisions are made with human oversight and consideration.

Equal Employment Opportunity and Reasonable Accommodations

MMR Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our hiring decisions are based on merit, qualifications, and business needs. We are committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request.