Administrative Aide (Part Time)

City of Norco; Norco (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

The City of Norco is seeking a part-time Animal Control Division assistant to support operations with a flexible schedule, up to 20 hours per week and eligibility for 1,000 hours in a fiscal year. The role involves education, administration, and customer service tasks in a city office setting, with potential weekend, night, and holiday shifts.

Candidates should have at least three years of general office experience; a high school diploma and a California driver's license.

Qualifications

• Three years of general office experience; animal shelter or veterinary setting is a plus.
• High school diploma or equivalent; valid CA driver's license with clean record.
• Clear verbal and written communication; ability to input data into Chameleon software.
• Basic bookkeeping, budget monitoring, and proficiency with MS Office.

Responsibilities

• Process pet adoptions and dog licenses and renewals.
• Answer phones and direct the public to resources.
• Prepare monthly/yearly city animal control reports and manage cash handling.
• Coordinate animal medical/grooming services and manage invoices.
• Oversee volunteers and court workers.

Skills

Communication

Time management

Organizational skills

Customer service

Education

High School Diploma or equivalent

California Driver's License

Tools

Chameleon software

MS Office

Job description

Animal Control Division

PART-TIME POSITION

Maximum of 20HRSPERWEEK and 1,000 hours inafiscalyear

Schedule varies and may include weekends, nights, and holidays

APPLICATION FILING PERIOD

This recruitment is continuous and will close once filled. All applicants are encouraged to apply promptly as this recruitment may close at any time without notice.

ESSENTIAL JOB FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of typical duties is illustrative only, and is not a comprehensive listing of all functions and tasks performed.

Community Education and Public Relations

• Process pet adoptions
• Process counter and mail in dog licenses and renewals
• Process requests for service, follow up with clients and dispatch officers
• Process animal redemptions
• Process Bite Reports, Animal Cruelty Reports, and Citizen Complaints
• Edit/update animal adoption websites as needed
• Coordinate donations and educate potential donors
• Maintain public education documents and flyers

• Answer phones: provide general information and/or direct public to appropriate animal control and wildlife resources

Administration

• Process monthly and yearly City of Norco Animal Control reports and statistics
• Manage cash drawer, credit & debit transactions, including daily reconciliation and balancing
• Prepare cash deposits and receipts
• Collect on returned checks
• Interact with City finance staff and prepare requested reports
• Assist with Animal Control budget and budget management
• Material Ordering & Invoice Reconciliation
• Place orders as required for livestock feed, cleaning supplies, office and medical supplies
• Coordinate animal medical and grooming services
• Review all animal control invoices and ensure charges are reasonable and appropriate
• Manage Court Workers & Volunteers

Experience:

Three-years general office experience. Experience paid and/or volunteer in Animal Shelter, Veterinary office or equivalent is a plus.

Education:

High School Diploma or equivalent. License Required: Valid California Drivers’ License with good driver record.

Ability to:

Properly organize work including time management and project initiation; research, analyze and make sound recommendations; comprehend and input data into Chameleon software; communicate clearly verbally and in writing; establish and maintain effective working relationships with the staff and shelter customers.

Knowledge:

Knowledge of office, clerical and customer service methods and techniques; basic bookkeeping practices; basic budget development and budget monitoring practices and principles; computer hardware, software and peripherals (MS Office, Chameleon software); business English usage, spelling, grammar and punctuation. Basic knowledge of federal, state and city laws, rules, regulations and codes relating to Animal Control.

PHYSICAL AND MENTAL CHARACTERISTICS:

Work is performed in an office environment. Requires vision (which may be corrected) to read small print. Requires mobility of arms to reach and dexterity of hands to grasp and manipulate small objects. Requires mobility to stand, stoop, reach, and bend. Sit for long periods while typing and using a computer. Performs lifting, pushing and/or pulling and lift up to 25 pounds for the purpose of lifting supplies or equipment. Requires the ability to move from place to place within the office and to reach for items above and below desk level.

While performing the duties of this class, employees are regularly required to use oral and written communications skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; use math and mathematical reasoning; learn and apply new information or new skills; interact with City staff, other organizations and the public.

EMERGENCY SERVICES:

All City employees are required to perform assigned Emergency Service duties in the event of an emergency or disaster. Employees must complete the required FEMA courses within six months of employment.

SELECTION PROCESS

Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Final appointments may be subject to a selection interview with the Department Director or designee and the remaining conditional steps in the hiring process. This position requires a conditional employment offer based on the successful completion of a drug and alcohol screening.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

The City of Norco is an equal opportunity employer and does not discriminate on the basis of race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex orientation, gender identity, gender expression, medical condition, genetic information, marital status, or military and veteran status. The City is committed to making its programs, services and activities accessible to individuals with disabilities. If you require accommodation to participate in this recruitment, please contact Human Resources prior to the filing deadline. We will attempt to reasonably accommodate applicants with disabilities upon request.

BACKGROUND CHECK:

All employment offers are conditional based on the successful completion of a background investigation, physical and drug and alcohol screening at city expense and conducted by a physician designated by the city. All information on the application is subject to investigation and verification. Reference checks will be conducted by the City to include at least the following: (1) verification/reference from current and past employers, (2) fingerprinting and Department of Justice criminal background check, and (3) confirmation of necessary licenses, certificates, and/or diploma/degrees.

DRUG SCREENING:

In accordance with the City’s drug free workplace policy, all employment offers are conditional and based on successful completion of drug test.

E-VERIFY:

The City of Norco is an E-Verify employer. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.

The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.