Admin Services Administrator – School of Social Work

The University of Iowa; Iowa City (IA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Fringe benefit package

Generous retirement plans

Paid vacation and sick leave

Job summary

The University of Iowa in Iowa City is seeking an Admin Services Administrator for the School of Social Work to plan, organize, and lead administrative operations. You will work with the Department Executive Officer to oversee budgeting, HR compliance, facilities, and academic support across the school.

This role requires strategic planning, strong written and verbal communication, and a commitment to a respectful workplace.

Qualifications

• Minimum of three (3) years of administrative experience.
• Demonstrated experience applying academic policies and procedures in an administrative environment.
• Experience leading, motivating, evaluating, and supervising administrative staff.
• Demonstrated integrity, discretion, and confidentiality in job responsibilities.
• Proficient use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and remote collaboration tools such as Zoom.
• Strong oral and written communication skills and ability to build professional relationships.
• Ability to manage multiple concurrent objectives, prioritize, and allocate resources.
• Attention to detail and advanced problem-solving skills.

Responsibilities

• Directs and manages administrative work processes to increase efficiency.
• With the DEO, makes high-level operational, financial, and HR decisions.
• Collaborates with CLAS HR on policies for faculty, staff, and graduate students.
• Supports a healthy, productive workplace culture.
• Oversees development of a large, complex budget with CLAS accounting, and makes projections.
• Negotiates budget needs with CLAS based on priorities and strategic plan.
• Supports DEO in accreditation reviews and reports.
• Facilitates strategic planning across budget, space, program funding, and compliance.
• Manages information flow on expenditures, contracts, grants, and policy changes.
• Facilitates communication between DEO, School of Social Work, and CLAS Dean’s Office.

Skills

Administrative experience

Policy procedures

Staff supervision

Integrity and confidentiality

Communication

Project management

Attention to detail

Strategic planning

Education

Master’s degree in business administration or higher education administration

Equivalent combination of education and experience

Tools

MS Office

Zoom

Job description

Admin Services Administrator – School of Social Work

The Admin Services Administrator – School of Social Work will plan, organize and lead the administrative operational functions for the School of Social Work. In collaboration with the Department Executive Officer (DEO) provide oversight, advice, and guidance on the development and implementation of day-to-day office administration and in the key area of responsibilities below for budgeting, accounting, human resources compliances, facilities management, academic support, and other major areas of the School. Strategic planning skills are essential, as is the ability to communicate effectively, both orally and in writing. Responsible for maintaining a strong, team-focused environment to enable the School of Social Work to fulfill its research, teaching, and service missions.

Key Responsibilities:

• Directs and manages work processes/administrative procedures and policies to increase efficient and effective operations for Social Work.
• In conjunction with the DEO, makes high-level decisions regarding operational, financial, and human resource activities.
• Collaborates with CLAS HR to implement complex human resources policies and procedures for faculty, staff, and graduate students.
• Supports efforts to establish and maintain a healthy and productive workplace culture.
• In conjunction with DEO, oversees and assists with the development of a large and complex budget for the school and areas held within. Collaborates with CLAS accountant to develop budget projections; makes recommendations to the DEO based on these projections.
• As directed by the DEO, negotiates budget needs with CLAS based on School of Social Work priorities and strategic plan.
• Supports DEO in needs for accreditation reviews and reports.
• Facilitates and oversees strategic planning efforts, incorporating budget, capital equipment, program funding, academic, administrative, and research support services, faculty, research, and administrative space needs, program goals, outreach and recruitment, and compliance.
• Reviews, resolves, and responds to requests for information, data, services, complaints, etc.
• Manages and directs information to faculty and staff regarding operational activities including the appropriateness of expenditures, contract or grant requirements, and changes in policies and procedures.
• Facilitates communication between the DEO and School of Social Work faculty, and between the DEO and the CLAS Dean’s Office and other university offices.
• Facilitates communication between the School of Social Work offices, CLAS Dean’s Office, and additional clinical work held within the School model.

Education Required:

• Master’s degree in business administration, higher education administration, or related field or equivalent combination of education and experience.

Required Qualifications:

• Minimum of three (3) years of administrative experience.
• Demonstrated experience in applying academic policies and procedures, within an administrative environment.
• Demonstrated experience leading, motivating, evaluating, and rewarding personnel, including experience supervising administrative staff.
• Record of demonstrating a high level of integrity, dependability, discretion, and confidentiality in conducting job responsibilities. Demonstrated ability to address complex and sensitive administrative matters with diplomacy and effectiveness.
• Extensive knowledge of and ability to utilize tools, techniques, and processes for gathering, reporting, and disseminating data using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.); extensive experience using Zoom or other remote applications for remote collaboration.
• Demonstrated effective oral and written communication; demonstrated ability to communicate clearly and build strong professional working relationships.
• Demonstrated extensive experience managing multiple concurrent objectives, projects, groups, or activities, using effective judgement to prioritize work and resource allocation and navigate conflicting deadlines.
• Demonstrated attention to detail and advanced problem-solving skills.
• Demonstrated commitment to fostering a welcoming and respectful workplace environment.

Desired Qualifications:

• Working knowledge of University of Iowa policies and procedures.
• Experience working in a higher education setting.
• Working experience in change management techniques for project execution.

In order to be considered for an interview, applicants must upload:

• Resume

Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.5 professional references will be requested at a later step in the recruitment process.

For questions, contact Alex Schutman at [e-mail]

Benefits Highlights

• Regular salaried position. Pay level 6A. Located in Iowa City, Iowa.
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

• Classification Title: Admin Services Administrator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

Contact Information

• Organization: College of Liberal Arts
• Contact Name: Alex Schutman

Equal opportunity employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, [phone] or [e-mail] . For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543 .

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