Admin - Process Operator

SMC Corporation; Noblesville (IN); On-site; USD 40,000 - 48,000; Full time

Job summary

SMC Corporation is seeking a Process Operator, Distribution in Noblesville, IN to manage order scheduling and on-time delivery for finished goods. You will coordinate with Sales to address constraints and press forward with options to meet customer needs.

The role requires basic scheduling knowledge, 1-2 years in distribution, and proficiency with AS/400 and Microsoft Office. You will work on the production floor with attention to detail and teamwork.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a distribution environment.
• Basic knowledge and use of Microsoft and AS400 computer applications.
• Basic understanding of scheduling and inventory processes.
• Basic customer service skills.
• Must pass Material Status skill level test.
• Must pass Inventory Discrepancy skill level test.

Responsibilities

• Schedule all incoming orders to meet requested ship dates for finished goods.
• Communicate concerns about meeting ship dates with Sales Division.
• Negotiate delivery with inside sales to meet customer demands.
• Offer options/solutions to meet customer delivery demands.
• Proactively minimize or eliminate order flow issues to satisfy customer demand.
• Procure non-KOGO inventory for direct SMC customers or distributors.
• Expedite orders for non-registered products with vendors for direct customers or distributors.
• Communicate inability to meet dates and offer alternatives with root cause.

Skills

Scheduling

Customer service

Communication

Problem solving

Attention to detail

Education

High school diploma

Tools

AS/400

Microsoft Office

Job description

PURPOSE

The purpose of the Process Operator, Distribution position is to ensure material flow practices within the Central Distribution Center are consistent with the methodology of Japan 's distribution/production systems.The Process Operator, Distribution will be responsible for ensuring corporate targets for on-time delivery to the requested date are met and to adhere to the "Never Say No" practices with the Sales Division.

ESSENTIAL DUTIES

• Schedule all incoming orders in a manner to meet all requested ship dates for finished good items
• Communicate concerns about the ability to meet requested ship dates with the Sales Division
• Negotiate delivery with inside sales personnel to meet customer demands
• Offer options/solutions to meet custome r delivery demands
• Work with NACW management to proactively minimize or eliminate order flow issues to satisfy customer demand
• Procure all non-KOGO inventory for direct SMC customers or distributors
• Expedite orders for non-registered products with vendors for direct SMC cu stomers or distributors
• Work with NACW supervision on expediting orders throughout the day
• Communicate inability to meet requested dates with the Sales Division - offer alternatives and provide root cause
• Maintain an attitude and philosophy consistent with the company’s standards
• Other duties as assigned by the department manager
• Higher-level tasks may be assigned for development purposes
• All other duties as assigned

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Physical demands require the person to sit for extended periods at the workstation
• The work environment will expose the employee to the following elements:noise, heat, cold, dust
• Work stations will be located on the Production floor

MINIMUM REQUIREMENTS

• A high school diploma or equivalent is required
• 1-2 years of experience in a distribution environment
• Basic knowledge and use of Microsoft and AS400 computer applications
• Basic understanding of scheduling and inventory processes
• Basic customer service skills
• Must pass Material Status skill level test
• Must pass Inventory Discrepancy skill level test