Admin Asst III Clinical Prac

Beth Israel Lahey Health; Milton (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health seeks an administrative assistant to support physicians across clinical, academic and leadership activities. You will screen calls, manage calendars, and handle patient records with confidentiality.

Responsibilities include scheduling appointments, coordinating referrals, preparing materials for meetings, and assisting with transcriptions and medication listing reviews in the EMR. Strong communication and organization are essential.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 3-5 years related work experience.
• Experience with computer systems and Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Access).

Responsibilities

• Provide administrative support to physicians in clinical, academic, research and leadership roles.
• Answer calls, screen messages and direct to appropriate staff; greet patients and visitors.
• Update patient information and coordinate appointments with referrals and ancillary services.
• Maintain physician calendars, prepare correspondence and transcripts; assist with meetings and committee materials.
• Queue prescriptions for renewal and review medication listings in the EMR (Web OMR).

Skills

Written Communications

Oral Communications

Team Work

Customer Service

Knowledge

Education

High School diploma or GED

Associate's degree

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**Job Summary: Provides administrative support to physicians in their clinical, academic, research and leadership roles.

**Job Description:****Essential Responsibilities:** 1. Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority.2. Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.3. Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary.4. Maintains physician's administrative and clinical calendars. Types correspondence, manuscripts and documents that may require complex formatting. Composes routine correspondence. Transcribes letters and patient notes as needed for physicians and/or facilitates notes and letters in CCC system. Composes routine correspondence. Prepares and distributes materials for meetings and committees.5. Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings for accuracy in the electronic medical record (Web OMR).**Required Qualifications:**1. High School diploma or GED required. Associate's degree preferred.2. 3-5 years related work experience required.3. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.**Competencies:**1. **Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.2. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.3. **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.4. **Team Work:** Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.5. **Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. **Physical Nature of the Job:** Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally**Pay Range:**$21.63 - $29.11The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.