Additional Services Technician

EcoShieldPest; Charlotte (NC); On-site; USD 28,929 - 41,328; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health benefits

401(k) plan

Employee discounts

EAP access

Job summary

EcoShield Pest Solutions in Charlotte, NC is seeking an Additional Services Technician responsible for termite control, mosquito treatments, insulation installation, exclusion work, and other pest management services. You will deliver high-quality service, explain treatment plans, and maintain accurate records, with a focus on safety and customer care.

Base pay is $21 per hour with additional earning opportunities; full benefits and paid time off are offered.

Qualifications

• 1+ years of customer service experience.
• Familiar with construction-related tasks and able to operate ladders and power tools safely.
• Must be 21 years of age or older.
• Must possess a valid driver’s license and have 3+ consecutive years of driving history.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, and exclusion work.
• Complete initial indoor and outdoor pest control applications for new customers with attention to quality and detail.
• Explain treatment plans, service features and benefits while addressing customer questions.
• Follow service routes and schedules, coordinating with office staff for efficient delivery.
• Maintain accurate customer, service, and appointment records using company systems.
• Inspect and maintain company vehicles, equipment, and PPE to ensure safety and effectiveness.
• Promote customer satisfaction by delivering high-quality service and adhering to company standards.

Skills

Customer service

Mechanical aptitude

Construction experience

Ladders

Power tools

Driver's license

Tools

Ladders

Power tools

Job description

## Additional Services TechnicianApplylocations: Charlotte, NCtime type: Full timeposted on: Posted Yesterdayjob requisition id: 2026-R38413900 S Lakes DrCharlotte, North Carolina 28273**Position Summary**The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands-on service delivery with exceptional customer care, ensuring high-quality results, accurate documentation, and safe, efficient operations.**Responsibilities*** Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.* Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.* Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.* Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.* Maintain accurate and organized customer, service, and appointment records using company technology and systems.* Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.* Promote customer satisfaction by consistently delivering high-quality service and adhering to company standards and procedures.**Qualifications and Requirements*** 1+ years of customer service experience required and demonstrated mechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.* Must be 21 years of age or older.* Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.* Earn and maintain state-required training and pest control licensing if applicable (provided).**Why Work for EcoShield Pest Solutions?**The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.EcoShield Pest Solutions is proud to offer competitive pay and full benefits!* Weekly Pay – get paid every Friday!* Paid sick and vacation time along with 10 company-paid holidays.* Comprehensive benefits package including medical, dental, and vision options.* 401(k) with a competitive match.* Access to the Employee Assistance Program (EAP).* Discounted pest control services for employees and their friends and family.Base pay is one part of our total compensation package. This position offers an hourly base pay of $21.00, plus additional compensation opportunities. Please note that actual earnings beyond base pay will vary based on sales.**Physical Demands and Working Requirements**The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions.* Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.* Requires clear vision for both close and distant tasks, with adjustable focus.* Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.* Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.* Moderate noise level in the work environment.* Potential exposure to pests, mold, allergens, and structural hazards; safety gear required.The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.