Adaptive Specialist

Elekta; Georgia; Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Elekta is seeking a Clinical Applications Specialist to consult, train, and support Oncology staff in using MR- and CT-based Adaptive Radiotherapy solutions. You will deliver on-site, remote, and classroom education, ensuring efficient adoption and safe operation.

Responsibilities include coordinating with Elekta teams, preparing training materials, and supporting customers through escalations while traveling up to 75% of the time to sites and conferences as needed.

Formación

• Bachelor's degree with 2+ years in software/hardware, training or related experience.
• Experience in clinical adaptive radiation oncology preferred.

Responsabilidades

• Provide on-site and remote clinical applications training.
• Deliver education on Elekta adaptive products.
• Assist with workflow and site readiness.
• Provide remote/onsite clinical and technical support.
• Travel up to 75% including weekends and international travel.
• Collaborate with Elekta teams for escalations.

Conocimientos

Clinical applications training

Dosimetry knowledge

Excellent communication skills

Presentations

Travel up to 75%

Educación

Bachelor's degree in a related field

CMD or Medical Physics experience preferred

Herramientas

MOSAIQ

Elekta One Planning

Elekta adaptive products

Salesforce

Webex

Descripción del empleo

Description - A Clinical ApplicationsAdaptiveSpecialistis responsible for consulting, training, and supporting Oncology professionals and associated staff in the effective use of Elekta MR based and CT based Adaptive Radiotherapy solutions.

Responsibilities include remote / on-site / classroom training and ongoing remote /onsite user clinical adoption support. Independently deliver education on Elektaadaptiveproducts to new and existing sites. Understandadaptiveworkflow processes to maximize efficiencies of the Elekta offering. Manage all site preparation and documentation of onsite education per established guidelines.

Provide clinical assistance tothe Elekta support team pertaining to escalated customer calls. Demonstrate thorough knowledge of Elektaadaptiveproducts and service policies and procedures; utilize appropriate escalation procedure as needed.

Responsibilities

• On-Site Implementation: Provides clinical applications training to customers both on site and remotely to ensure customer is well prepared to obtain training that will enable them to operate their Elekta Adaptive radiotherapy solutions including treatment planning software, conventional external beam treatment devices , associated imaging and informatics systems according to a minimum of safe and effective use guidelines with the highest level of satisfaction

Successfully complete on-site training of Elektaadaptivesolutionsand any associated third-party products. Successful completion includes good communication with Elekta's Clinical Applications Managers, Installation, ESI, and Project Management staff. Other duties include prompt attention to customers, readiness to plan and conduct training, and adherence to Elekta's established implementation procedures (e.g. documenting scheduled training, completing post-training correspondence, returning correctly signed packing slip, etc.).

Workflow

• Workflow:Assist in managing the customer’s clinical expectations and ensuring clinical readiness and confidence to delivery adaptive radiotherapy treatments

Review customer current clinical practices and develop future state models (workflow) to enhance the implementation goals to be effective and efficient with the use of software & hardware products. Understanding of adaptive workflows and the fundamentals of how adaptive is executed in the clinic.

Configuration

• Configuration:Understanding of adaptive workflows and the fundamentals of how adaptive is executed in the clinic to effectively review customer current clinical practices and develop future state adaptive models (workflow) to enhance the implementation goals of their Elekta adaptive radiotherapy solution.

Perform necessary database configuration to customer databases to support the futureadaptiveworkflows.

• Customer Support: Provide remote and onsite clinical and technical support to internal and external customers, helping troubleshoot workflow and product-related questions, reinforce safe and effective use, and coordinate with the appropriate Elekta teams when issues require further investigation or escalation.
• Follow-Up Training: Accurately assess follow-up training needs. Develop session goals and length with clients. Identify attendees for each planned session. Coordinate schedules with project management (when needed) cognizant of customer constraints. Deliver adaptivetraining as planned.
• In-House and Regional Training: Prepare for and deliver assigned adaptive courses as required.
• Users Meeting/TradeShows: Assist with design and developing assigned session goals and objectives for user meetings. Prepare presentation and participant material. Provide trade show support as requested.
• Sales Assistance: Assist with occasional remote or onsite adaptive software and/or hardware demonstrations to assist in necessary sales situations.
• Provide Team Support: Performs all required applications specialist responsibilities including but not limited to creating and maintaining formal customer training support documents; design, as well as continued training for new product releases. Actively participate in the support and training of large client sites when needed.
• Values: Incorporate Elekta values and quality systems into all department functions and responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Employees must be able to read, speak, write and comprehend the English language.

Clinical experience inadaptive radiation Oncology and experience using MOSAIQ,Elekta One Planningand Elekta products highly preferredand with strong exposure to adaptive therapy workflows

• Demonstrated dosimetry skills required;
• CMD (Certified Medical Dosimetrist) or Medical Physics experience preferred

Demonstrated hands-on treatment planning experience, including:

• External beam radiation therapy planning
• Contouring and plan optimization
• Adaptive planning concepts (offline/online adaptation)

Bachelor's degree and minimum two years' experience in software/hardware, training/support or equivalent combination of education and experience required. Experience with clinical adaptive Radiation Oncology preferred

• Dosimetry and planning experience is a benefit, focused on the key concepts of reference planning and adaptive plans.
• Desired familiarity/proficiency with the following: Microsoft 365 Suite, Webex, and Salesforce
• Familiarity with curriculum development process and educational methodology preferred
• Working knowledge/understanding of Elekta and/or OIS products and proficiency in assigned product specialties
• Strong verbal and written communication skills
• Change Management skills preferred
• Excellent presentation skills (ability to communicate effectively to a group)
• Ability to interact with customers effectively (via phone and face-to-face)
• Ability to travel up to 75% of the time which may include weekends & International Travel, this may fluctuate throughout the year
• Valid driver's license and passport required

Physical Requirements (Physical Demands & Work Environment)

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.

Work Environment: The noise level and temperature in the work environment is usually moderate.

Must be able to travel up to 75% of the time