Acute Pharmacy Technician

Banner Health; Glendale (AZ); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Weekend differential

Night shift differential

Job summary

Banner Health in Glendale, Arizona, seeks an Acute Pharmacy Technician to support packaging, distribution, non-sterile compounding and record-keeping under pharmacist supervision. The role interfaces with customers and ensures safe, compliant operations across the department.

The position requires active Pharmacy Technician licensure/certification or intern licensure, with opportunities to train peers, and is based at Banner Thunderbird Medical Center, a major Level I trauma and tertiary care

Qualifications

• Requires Pharmacy Technician licensure and active certification or Pharmacy Intern licensure.
• Ability to use pharmacy computer systems and automated dispensing technology.
• Strong customer service, communication, and multitasking skills.

Responsibilities

• Identifies medications for reorder and maintains inventory.
• Restocks medications and verifies quantities against invoices.
• Assists with non-sterile compounding and documentation.
• Handles narcotics following federal requirements and policy.
• Educates and trains peers and staff as needed.

Skills

Pharmacy knowledge

Customer service

Attention to detail

Education

Pharmacy Technician licensure / certification

Tools

Medication management software

Automated dispensing systems

Job description

Primary City/State: Glendale, Arizona Department Name: Pharmacy-Hosp Work Shift: Evening Job Category: Pharmacy Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. This Acute Pharmacy Technician supports medication packaging, distribution, compounding, and record-keeping under pharmacist supervision. Supports customers, maintains a compliant cleanroom, and assists with staff training while providing safe, age-appropriate care. Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites and a new Emergency department. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. This position follows a rotating schedule that includes every other weekend from 1:00 p.m. to 11:30 p.m. During Week 1, scheduled shifts are Sunday, Monday, Wednesday, and Friday. During Week 2, scheduled shifts are Monday, Wednesday, Friday, and Saturday. This rotation provides a consistent schedule while supporting operational staffing needs. Hire On Incentive up to $2,500 available. Recruiter to provide these details during the interview process. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable. Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY

This position will work under the supervision of the pharmacist performing routine duties in packaging, distribution, non-sterile compounding, and record-keeping of pharmaceutical supplies. Serves as a liaison between the customer and the pharmacist. Becomes proficient in preparing compounded intravenous medications, total parenteral nutrition products, and chemotherapeutic agents within compliance with USP regulations. Effectively uses pharmacy computer systems to investigate and respond to missing medication requests. Consistently demonstrates an ability to assess a situation, consider alternatives, and choose the appropriate course of action. May educate and train peer Pharmacy Technicians, Technician Externs, Technician Trainees, and volunteers. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients.

CORE FUNCTIONS

1. Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through the wholesaler and other vendors verifying all quantities against invoices. Assesses practical ways to deal with shorted items and short-dated or unusable items.
2. Manages users within the automated dispensing technology database as per policy. Investigates discrepancies and troubleshoots malfunctions in automated dispensing technology.
3. Exhibits excellent interpersonal skills and is customer service oriented in all contacts with patients, visitors and staff. Responds to standard requests from internal customers. Interacts primarily with department personnel, cross‑department personnel, internal customers, patients and physicians.
4. May use automated dispensing technology or requisition to restock medications to nursing and ancillary areas after checking by a pharmacist. When allowed by law and policy, and upon completion of proper training/competency assessment, may restock automated dispensing technology using barcode scanning verification devices. Restocks medications to all areas outside automated dispensing technology which may include but not limited to trays, code carts and emergency boxes.
5. Compounds non‑sterile medication products. Understands and appropriately follows all product worksheets/recipes for documentation and check processes. Understands and adheres to all applicable USP compounding guidelines. Demonstrates knowledge of and consistently performs calibrations of equipment and accurately measures components for compounding. Repackages bulk medications into unit of use packaging. Completes accurate documentation of medications compounded and repackaged per policy.
6. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation of refrigerator temperatures, and equipment maintenance activities as required.
7. Handles narcotic medications following all federal and legal requirements as set through policy and procedure. Understands all regulatory requirements for receiving, compounding, repackaging, and distribution for controlled substances. Consistently adheres to all storage and inventory movement documentation requirements for controlled substances.
8. Becomes proficient in performing compounding and labeling of intravenous non-hazardous compounds using proper sterile and aseptic technique as appropriate to the site of care. Understands the different product lines in sterile populations (adult, pediatric, and neonate). Completes all required environmental cleaning procedures. Documents all required tasks and other information per policy. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING None

MATRIX OR INDIRECT REPORTING May provide indirect supervision to non‑exempt staff.

TYPE OF SUPERVISORY RESPONSIBILITIES Educate, train and oversee activities of non‑exempt staff.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

IP - Typical Indirect Patient Care Environment: (CSPD Instrument Technician, Lab Technician, Pharmacist) Able to stand, walk, bend, squat, reach, and stretch frequently. May be required to lift up to 75 pounds. Must use standard precautions due to threat of exposure to blood and body fluids. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. May require periodic to frequent use of personal computer. Off‑site travel may be required. May be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.

MINIMUM QUALIFICATIONS

1. Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice. Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire. Ability to complete moderate to difficult mathematical calculations using a hand‑held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem‑solving skills, and ability to multi‑task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and automated dispensing systems. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.
2. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

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