Acute Clearance Specialist - Intake Coordinator - Remote

Soleo Health, Inc.; Texas; Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive Wages

401(k) with a Match

Referral Bonus

Paid Time Off

Great Company Culture

Annual Merit Based Increases

No Weekends or Holidays

Paid Parental Leave Options

Affordable Medical, Dental, & Vision Insurance Plans

Company Paid Disability & Basic Life Insurance

HSA & FSA Options

Education Assistance Program

Job summary

Soleo Health, Inc. is in search of an Acute Clearance Specialist to join our team remotely. This role entails processing new referrals, verifying patient eligibility and coordinating benefits, while ensuring compliance with payer authorization protocols.

Ideal candidates will have at least 2 years of home infusion experience, and must possess strong communication skills. We offer competitive wages and various benefits such as a 401(k) match and paid time off, fostering a great company culture.

Qualifications

• At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred.
• Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines.
• Basic level skill in Microsoft Excel & Word.

Responsibilities

• Perform benefit verification of all patient insurance plans.
• Calculate estimated patient financial responsibility based on verification.
• Communicate with patients and referral sources regarding status.

Skills

Home infusion experience

Ability to multi-task

Knowledge of HIPAA regulations

Strong communication skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

CPR+

Job description

Description

Soleo Health is seeking an Acute Clearance Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care!

Acute home infusion experience required, and must be able to work 8.00-4:30pm Central Time.

Perks

• Competitive Wages
• 401(k) with a Match
• Referral Bonus
• Paid Time Off
• Great Company Culture
• Annual Merit Based Increases
• No Weekends or Holidays
• Paid Parental Leave Options
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Paid Disability & Basic Life Insurance
• HSA & FSA (including dependent care) Options
• Education Assistance Program

This Position

The Clearance Specialist is responsible for processing new referrals including but not limited to verifying patient eligibility, test claim adjudication, coordination of benefits, and identifying patient estimated out of pocket costs. They will also be responsible for preparation, submission, and follow up of payer authorization requests. Responsibilities include:

• Perform benefit verification of all patient insurance plans including documenting coverage of medications, administration supplies, and related infusion services
• Responsible to document all information related to coinsurance, copay, deductibles, authorization requirements, etc
• Calculate estimated patient financial responsibility based off benefit verification and payer contracts and/or company self-pay pricing
• Initiate, follow-up, and secure prior authorization, pre-determination, or medical review including
• Reviewing and obtaining clinical documents for submission purposes
• Communicate with patients, referral sources, other departments, and any other external and internal customers regarding status of referral, coverage and/or other updates as needed
• Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations
• Generate new patient start of care paperwork

Schedule

• Must be able to work Full time, 40 hours per week, Monday-Friday
• 8.00-4:30pm Central Time (with a 30 min lunch)
• Weekend on-call once every 3 weeks
• Must have experience with Acute Infusion for Prior authorization/Benefits Verification

Requirements

• High school diploma or equivalent
• At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred
• Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units
• Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met
• Ability to work in a fast-paced environment
• Knowledge of HIPAA regulations
• Basic level skill in Microsoft Excel & Word
• Knowledge of CPR+ preferred

About Us

Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values

• Improve patients’ lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non‑merit factor.