Activity Booth Attendant

guestservices; Flamingo (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

Guest Services, Inc. operates booths selling boat tour tickets and renting kayaks, canoes, and bicycles. The Activity Booth Attendant processes payments, issues receipts, and delivers high-quality guest service in a fast-paced environment.

Responsibilities include assisting customers, maintaining the sales area, and supporting dock operations while upholding safety and sanitation standards.

Qualifications

• High School Diploma or GED preferred.
• Strong math skills required.
• Excellent sanitation habits.
• Professional appearance and courteous demeanor.
• Ability to communicate with guests and provide information about products and policies.

Responsibilities

• Operate cash register, identify item costs, and issue receipts accurately.
• Handle refunds, credits, and change with accuracy.
• Maintain cash drawer and reconcile sales at shift end.
• Greet customers and provide information on products and promotions.
• Ensure cleanliness of the sales area and station.

Skills

Cash handling

Customer service

English communication

Stocking

Teamwork

Education

High School Diploma/G.E.D.

Tools

Cash register

Job description

Compensation Amount: 14.00 USD Hourly

Job Summary: The Activity Booth Attendant is responsible for selling boat tour tickets, assisting with the rental of kayaks, canoes, and bicycles, and receiving money from and disbursing money to customers while maintaining a high level of customer service at all times.

Job Description:

ESSENTIAL FUNCTIONS

• Identify items and corresponding cost of items and tabulate bills quickly and accurately using cash register, calculator, or other price equipment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Turn in cash drawer and sales reconciliation at shifts’ end.
• Smile and greet customers entering unit; answer customers’ questions, and provide information on company products, promotions, and policies. Thank each customer.
• Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
• Maintain neatness and cleanliness of the retail operation.
• Assist with launching/bringing in kayaks and canoes as needed.
• Assist dock hands.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. preferred.
• Mathematic Skills.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 50 lbs.
• Withstanding temperature extremes in indoor/outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a sometimes fast paced environment.
• Physical attendance in unit to perform duties.
• Ability to stand for the entire work day.

EQUIPMENT USED

• Knowledge of cash register/computer used in unit.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.