Activewear Retail Associate: Customer Experience Pro

Vuori, Inc.; Wrentham, Northern (MA, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. in Massachusetts is seeking a friendly Retail Sales Associate to forge connections with customers and communicate Vuori’s brand values through product knowledge and a positive outlook.

You will create unforgettable customer experiences, greet customers, locate sizes, and provide honest feedback on merchandise. You’ll work with the team to achieve sales goals while maintaining stock, cleanliness, and visual standards.

Qualifications

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Create an unforgettable customer experience.
• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest feedback on merchandise style and fit.
• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge to serve as an expert for the customer.
• Assist in completing projects while focusing on customer experience.
• Communicate inventory needs to support business goals.
• Ensure the sales floor is stocked every evening.
• Collaborate with management on inventory management.
• Keep the store clean, including floors and bathrooms.
• Follow cash control procedures including deposits and petty cash.
• Assist in merchandising/visual directives implementation.
• Maintain neat, organized selling floor and correct visual image.
• Identify and communicate product concerns promptly.

Skills

Customer service

Communication

Sales

Relationship building

Job description

Vuori, Inc. in Massachusetts is seeking a friendly Retail Sales Associate to forge connections with customers and communicate Vuori’s brand values through product knowledge and a positive outlook.

You will create unforgettable customer experiences, greet customers, locate sizes, and provide honest feedback on merchandise. You’ll work with the team to achieve sales goals while maintaining stock, cleanliness, and visual standards.