Active Trader Service- Greater Detroit, MI Area (REMOTE)

Fidelity Investments Inc.; Ann Arbor (MI); Remote; USD 65,000 - 90,000; Full time

Job summary

Fidelity Investments seeks a member of the Active Trader Services team to support active traders by guiding them through market activity, trades, and related questions, while educating clients to make informed investment decisions.

The role requires Series 7 and 63 licenses; Series 4 is preferred. Strong communication, attention to detail, and ability to manage multiple priorities in a fast-paced environment are essential as Fidelity expands its onsite working model.

Qualifications

• Series 7 license required.
• Series 63 license required.
• Series 4 license preferred.
• Experience in financial services, brokerage operations, trading support, or related field.
• Knowledge of financial markets, investment products, securities trading, and regulations.

Responsibilities

• Guide traders through market activity and securities transactions.
• Educate clients and answer trading-related questions to enable informed decisions.
• Identify opportunities to connect clients with trading tools, resources, and solutions.

Skills

Series 7 license

Series 63 license

Series 4 license

Financial services experience

Trading support

Communication skills

Client relationship skills

Attention to detail

Multitasking in a fast-paced env

Job description

Job Description:

NOTE: Fidelity will not provide immigration sponsorship for this position

To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites: Ann Arbor, Farmington, Grand Blanc, Grand Rapids,Novi & Troy.

The Role

As a member of Fidelity’sActive Trader Servicesteam, you will support some of Fidelity’s most active and sophisticated traders by guiding them through market activity, securities transactions, and trading-related questions. You will build trusted relationships through inbound client interactions, providing education and support that help clients make informed investment decisions. Success in this role requires a strong understanding of financial markets, trading products, and industry regulations, along with the ability to simplify complex concepts and deliver an exceptional client experience. You will alsoidentifyopportunities to connect clients with trading tools, resources, and solutions that align with their investing needs.

The Expertise and Skills You Bring

• Series 7 licenserequired.
• Series 63 licenserequired.
• Series 4 license preferred.
• Experience in financial services, brokerage operations, trading support, client services, ora related field.
• Knowledge of financial markets, investment products, securities trading, and industry regulations.
• Experience supporting trading activities involving equities, options, mutual funds, fixed income securities, margin, and other investment products.
• Strong communicationskills with the ability to explain complex trading and investment concepts in a clear and client-friendly manner.
• Demonstrated ability toidentifyclient needs, deliver personalized solutions, and build long-term relationships.
• Strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

The Team

As part of Fidelity’s Client Services Brokerage organization, we serve as a trusted connection between our clients and a broad range of investment products, services, and financial solutions. We help investors navigate the markets by providing trading support, education, and guidance that build confidence and strengthen relationships. Our team partners closely with clients and internal business groups to deliver exceptional experiences and help investors achieve their financial goals through changing market conditions.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Series 04 - FINRA, Series 07 - FINRA, Series 63 - FINRA

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.