Activate Games Facilitator

Activate Games; Louisville (KY); On-site; USD 13,638 - 19,424; Part time

Job summary

A gaming facility is seeking a Part-Time Game Facilitator to engage with customers during gaming experiences. The role involves checking in customers, providing briefings, and ensuring a positive gaming atmosphere. Ideal candidates should possess strong communication and customer service skills, have technical troubleshooting capabilities, and be available for evening and weekend shifts.

Qualifications

• Energetic, friendly, and outgoing people person.
• Ability to adapt to unforeseen situations calmly.
• Flexible availability for evenings and weekends.

Responsibilities

• Check customers in, take payments, and reserve games.
• Brief new groups prior to game starts.
• Monitor customers in the gaming area.

Skills

Strong communication skills

Multi-tasking skills

Time management skills

Customer service experience

Technical troubleshooting ability

Job description

Part-Time Game Facilitator

Activate is a state of the art facility with a wide variety of gaming experiences. You and your group enter inside a video game experience and become the players to actively and mentally complete challenges. We are currently seeking passionate and customer service savvy professionals in the role of Game Facilitator.

Starting pay is $12.00 hourly, $1.00 raise to $13.00 after training is complete.

Key Responsibilities

• Check customers in, take payments and make reservations
• Brief new groups prior to the start of the game
• Monitor customers in the gaming area and provide explanation if necessary
• Participating with customers in games if needed to ensure customers have an excellent experience
• Maintain the rooms by cleaning, painting, and any required maintenance
• Troubleshoot, identify and make minor repairs in the event of a malfunction

Required skills and Qualifications

• Strong communication, multi-tasking and time management skills
• Ability to adapt to unforeseen situations in a calm and efficient manner
• Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
• Customer service experience is an asset
• Must be flexible and available to work evenings and weekends until 1:00am
• Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs

Equal Opportunity Employer

Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.