ACT Team Lead

Fidelity National Information Services; Honolulu (HI); On-site; USD 70,000 - 75,000; Full time

Job summary

Elwyn Adult Behavioral Health Services in Raleigh, NC seeks an ACT Team Lead to guide a large interdisciplinary team delivering 24/7 crisis support and comprehensive care for adults with serious mental illness and co-occurring addiction.

You will ensure fidelity to the ACT model, supervise clinical and administrative staff, and maintain a reduced clinical caseload while meeting Medicaid and CARF guidelines.

Qualifications

• Master's degree in a behavioral health field.
• Licensed Clinician (LCSW, LISW, LPC, LCMHC, LCMHCS).
• Substance Abuse credential (CADC or LCAS) preferred.

Responsibilities

• Clinical Leadership: Lead the ACT program, providing evidence-based therapies (PRISM, CBT, MI) for individuals and groups, ensuring ACT fidelity.
• Quality & Supervision: Oversee all clinical program elements, team-based care, crisis response, chart audits, risk management, and staff supervision.
• Program Management: Ensure Medicaid, Wake County LME, CARF, and Fellowship guidelines compliance; monitor budget; manage referrals and waitlist; conduct comprehensive assessments.
• Data & Improvement: Use monthly scorecard data to drive improvements and participate in strategic planning.
• Efficiency & Operations: Maintain communications with program assistants, monitor charting quality, participate in fundraising, and manage payroll and personnel records.

Skills

Leadership

Clinical supervision

Evidence-based practices

Licensed Clinician

Education

Master's degree in behavioral health

Job description

Full job description

ACT Team Lead Elwyn Adult Behavioral Health Services (formerly Fellowship Health Resources) fosters hope and recovery. Elwyn provides behavioral health services to improve the quality of life for individuals living with mental illness and addictions, serving over 7,000 individuals across 6 states. The cornerstone of our success is Elwyn's deep and longstanding commitment to the principles of recovery and the inclusion of peers in the recovery process. Elwyn has developed, trains in, and utilizes the PRISMMODEL approach which is: Person-centered, Respectful, Individualized, Strength-based, and Mission-driven.

Elwyn Adult Behavioral Health Services is seeking a passionate ACT Team Lead to champion our Assertive Community Treatment program in Raleigh, NC. This role offers the chance to lead a large, interdisciplinary team providing 24/7 crisis support and comprehensive care to Wake County residents with chronic mental illness and co-occurring addiction. You'll ensure fidelity to the ACT model while overseeing clinical, managerial, and administrative aspects, all while maintaining a reduced clinical caseload. Join us and make a significant impact on the lives of individuals in need!

$70,000 - $75,000 / year and comprehensive benefits. Eligible for $5,000 sign on bonus. Monday – Friday, 8 am – 4 pm, on-call emergency support coverage.

The Role

• Clinical Leadership: Lead the Assertive Community Treatment (ACT) program, providing evidence-based therapies like PRISM, CBT, and MI for individual and group settings. Ensure adherence to the ACT model for comprehensive care of clients with serious mental illness.
• Quality & Supervision: Oversee all clinical program elements, including team-based care, crisis response, and communication. Conduct chart audits to maintain quality standards and manage risk through incident reporting. Provide clinical and administrative supervision to program staff, ensuring proper client service authorizations and staff development through training and mentorship.
• Program Management: Ensure program compliance with Medicaid, Wake County LME, CARF, and Fellowship guidelines. Develop and monitor a balanced annual budget. Serve as the primary point of contact for ACT referrals, assigning new cases, maintaining a waiting list, and conducting comprehensive clinical assessments.
• Data & Improvement: Utilize monthly scorecard data to drive programmatic improvements and participate in the annual strategic planning process. Analyze trends from incident reports and address findings with the quality improvement committee.
• Efficiency & Operations: Maintain open communication with program assistants to ensure quality charting standards and monitor staff productivity. Participate in agency fundraising activities, ensuring timely payroll submission and personnel record management.

Qualifications

• Master's degree in a behavioral health field (Psychology, Social Work, etc.).
• Licensed Clinician (LCSW, LISW, LPC, LCMHC, LCMHCS).
• Substance Abuse credential (CADC or LCAS) preferred.
• 2+ years of leadership experience in severe mental health (inpatient/community).
• Strong clinical skills, emotional intelligence, and leadership abilities.

Why You Should Join Elwyn

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for. Elwyn offers a generous benefits package to all employees starting 30 days from the date of hire, including health insurance through Aetna as well as free to low-cost dental and vision coverage to employees and their dependents. Employees can also participate in a 403(b) program with a discretionary match contribution from Elwyn. We encourage excellence in the workplace with our "Making A Difference" employee recognition program which offers bonus compensation for those who go above and beyond in the workplace. Elwyn invests in its employees through a generous Tuition Reimbursement Program as well as a master's degree incentive available to all employees working 30 or more hours weekly.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military, or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.