Achievement Retention Specialist - Palace Employment Residence

brc; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

3 weeks paid vacation

12 paid holidays

403(b) pension with company match

Tuition assistance

FSAs

Job summary

BRC is seeking a Data & Retention Specialist to manage retention programming within its Workforce Development initiative. The role involves collecting data on client employment, coordinating monthly retention events, and conducting outreach for program enrollment.

The candidate will collaborate with treatment teams, provide career assessment services, and facilitate employment-related workshops. Strong communication, computer skills, and CPR training are required or willing to obtain

Qualifications

• BA preferred; relevant experience in social services can be considered
• Strong written and oral communication skills required
• Experience in addiction, mental illness, or homelessness settings preferred
• Ability to work well under pressure and in a high-volume environment
• CPR training or willingness to obtain CPR certification

Responsibilities

• Collect data on client employment and retention for reporting and evaluation
• Oversee monthly retention events and semi-annual participant celebrations
• Lead outreach and intake for Workforce Development program participants
• Collaborate with service providers, employers, and educational programs
• Facilitate employment workshops and career assessment services
• Assist housing placement and retention through treatment-team collaboration
• Provide emergency first aid/CPR as needed
• Perform related duties as assigned

Skills

Excellent communication

Computer proficiency

CPR certification

CRM software

Education

BA preferred

Tools

MS Office

Job description

DUTIES/RESPONSIBILITIES:

Primary responsibility for the collection of data regarding client employment and retention for the purposes of reporting, assessment and evaluation. Primary responsibility for managing the retention programming for BRC's Workforce Development; including overseeing and scheduling monthly retention events and semi-annual participant retention celebrations. Perform along with other team members the outreach and intake of all facility residents into the Workforce Development program. Assist in the collaboration with other service providers, employers, educational/vocational programs to assist participants to continue to reach their employment and educational goals. Facilitate employment related workshops as scheduled. Assist in providing career assessment and employment preservation services to job seekers of the program. Work closely with all components of the treatment team to address independent living concerns and assist with housing placements and retention. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.

HOURS:

Full time 37.5 hours per week

QUALIFICATIONS:BA preferred. Prior experience required in the fields of addiction, mental illness or homelessness. Career counseling, vocational training, workshop development and facilitation experience preferred. Must possess excellent writing and oral communication skills. Computer proficiency required. Must be able to work in a high-stress, high-volume environment, while maintaining positive open communications with other components of the treatment team. CPR training certification or willingness to take training class in CPR.

MAKE AN IMPACT:

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously.Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generousbenefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.