Accts Receivable/Cust Svc Specialist

Wisconsin Diagnostic Laboratories; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Wisconsin Diagnostic Laboratories is seeking a Billing Specialist in Milwaukee, WI, responsible for overseeing patient and client account billing, and resolving unpaid laboratory claims. The ideal candidate will have a high school diploma, at least one year of insurance billing experience, and familiarity with medical billing practices. This role offers a crucial position in supporting lab operations and is open to qualified candidates from diverse backgrounds.

Qualifications

• Minimum one year of insurance billing experience required.
• Four years of insurance billing experience preferred.
• Ability to independently resolve billing issues with clients and internal departments.

Responsibilities

• Manage billing and follow-up for patient and client accounts.
• Research and resolve pending and unpaid laboratory claims.

Skills

Insurance billing experience

Problem resolution

Knowledge of medical billing practices

Experience with Epic

Education

High School diploma or equivalent

Job description

Responsibilities

Responsible for billing and follow‑up of patient and client accounts based on working knowledge of regulations governing CPT codes, diagnosis codes, Medicare, Medicaid, managed care, and commercial insurance guidelines. Researches and resolves pending and unpaid laboratory claims to resolution.

Qualifications

1. High School diploma or equivalent.
2. A minimum of one (1) year insurance billing experience required.
3. Four (4) years of Insurance Billing Experience Is Preferred.
4. Working Knowledge Of medical billing practices such as contractual adjustments and cash posting is preferred.
5. Ability to independently resolve problems successfully on the phone with clients, patients and internal departments.
6. Working knowledge of Epic desirable.
7. Training expertise and experience preferred.

EEO Statement

Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.