Accreditation and Policy Program Coordinator (Program Manager I, N23)

Montgomery County (MD); Rockville (MD); On-site; USD 79,000 - 117,000; Full time

Job summary

Montgomery County Sheriff's Office in Maryland seeks a detail-oriented Program Manager I to provide program-level support for accreditation, policy administration, compliance innovation, and agency-wide improvement initiatives. The role supports CALEA accreditation activities, policy development, forms management, and MPIA requests.

Reporting to executive leadership, the position emphasizes coordination across divisions, research of best practices, and preparation of executive briefs.

Qualifications

• Three years of professional program management experience.
• Bachelor's degree required.
• Experience with accreditation, policy administration, strategic planning desirable.
• Ability to coordinate multiple projects and present to executive leadership.

Responsibilities

• Accreditation Support: coordinate CALEA accreditation activities, maintain files and documentation, assist with mock assessments and site visits.
• Policy Support: coordinate policy development, ensure compliance with laws and regulations, maintain electronic policy management system.
• Forms Coordination: develop and maintain agency forms, ensure compliance and version control, suggest process improvements.
• MPIA Coordination: manage MPIA requests, identify responsive records, prepare draft responses, track processing timelines.
• Special Projects: manage projects for executive leadership, prepare reports and presentations, represent the Office on committees.

Skills

Project management

Communication

Stakeholder management

Attention to detail

Cross-functional coordination

Education

Bachelor's degree

Job description

Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $78,929 to $116,694, based on the candidate’s qualifications and experience.

WHO WE ARE

The Montgomery County Sheriff's Officeis a law enforcement agency dedicated to serving the residents of Montgomery County through professionalism, integrity, accountability, and innovation. As the law enforcement arm of the Judicial System, our mission is to ensure that all court orders and mandates are carried out fairly, efficiently, and with full respect for individual rights and freedoms.

We are committed to working in partnership with other law enforcement agencies within Montgomery County, across the Washington D.C. metropolitan region, and with all branches ofCounty government. Through these partnerships, we strive to provide comprehensive, professional law enforcement services that helpmaintaina safe, just, and orderly community for all who live, work, and visit Montgomery County.

We remain dedicated to fulfilling our responsibilities with integrity, professionalism, and accountability. Our mission reflects our enduring commitment to justice and public service.

WHO WE ARE LOOKING FOR

The Montgomery County Sheriff's Office is seeking a highly organized, analytical, and results-oriented professional who enjoys improving processes, solving complex problems, and supporting organizational excellence.

The ideal candidate is an exceptional communicator who can manage multiple priorities, coordinate cross-functional initiatives, and build productive relationships with stakeholders at every level of the organization.

Successful candidates will possess sound judgment, attention to detail, political awareness, and strong project management skills. They will be comfortable researching complex issues, developing recommendations, coordinating multiple projects simultaneously, and presenting information clearly to executive leadership.

Experience with accreditation, policy administration, strategic planning, records management, organizational performance, public information requests, or local government operations is highly desirable.

The Montgomery County Sheriff's Office is seeking a Program Manager I to provide program-level support for accreditation, policy administration, compliance innovation, and agency-wide improvement initiatives that strengthen the Sheriff's Office's commitment to professional excellence, accountability, and public service.

Reporting to executive leadership, the Program Manager I supports the Sheriff's Office's Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation activities, agency-wide policy development process, forms management program, and Maryland Public Information Act (MPIA) requests.

Key responsibilities include, but are not limited to:

Accreditation Support

• Coordinate and provide programmatic support for the Sheriff's Office's Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation activities.
• Maintain accreditation files, standards documentation, and electronic proofs of compliance.
• Assist with coordinating internal compliance reviews, mock assessments, inspections, and accreditation site visits.
• Monitor changes to accreditation standards and assist with implementation of compliance requirements.
• Prepare accreditation reports, compliance updates, and executive briefings.
• Collaborate with Sheriff's Office divisions to promote continuous compliance with accreditation standards and best practices.

Policy Support

• Coordinate and support the agency-wide policy development, review, revision, publication, and maintenance process.
• Assist with ensuring agency directives and procedures comply with applicable federal, state, and local laws, County regulations, labor agreements, and accreditation standards.
• Coordinate policy review timelines and stakeholder input.
• Maintain the Sheriff's Office electronic policy management system.
• Research law enforcement best practices and assist with policy recommendations that improve organizational effectiveness.

Forms Coordination

• Develop, revise, standardize, and maintain agency forms and associated documentation.
• Ensure forms comply with operational, legal, and County requirements.
• Coordinate approvals, revisions, and version control for agency forms.
• Recommend process improvements that enhance operational efficiency and consistency.

Maryland Public Information Act (MPIA) Coordination

• Coordinate Maryland Public Information Act (MPIA) requests received by the Sheriff's Office.
• Work collaboratively with operational units to identify responsive records and supporting documentation.
• Assist with reviewing records for applicable exemptions and confidentiality requirements.
• Prepare draft correspondence and responses for review.
• Maintain tracking systems to ensure requests are processed accurately and within statutory timeframes.
• Support the Sheriff's Office's commitment to transparency while safeguarding confidential and protected information.

Special Projects

• Manage special projects and assignments on behalf of executive leadership.
• Prepare executive correspondence, presentations, reports, and briefing materials.
• Represent the Sheriff's Office on County committees, interagency work groups, and professional organizations as assigned.
• Perform other related duties as assigned.

• Experience: Three (3) years of professional experience in program management, public administration, organizational management, law enforcement administration, policy administration, accreditation support, strategic planning, records management, public information administration, budget administration, project management, or a closely related field.
• Education: Graduation from an accredited college or university with a Bachelor's degree.
• Equivalency: An equivalent combination of education and experience may be substituted.
• License: Possession and maintenance of a valid Class C driver’s license, or equivalent, from the applicant’s state of residence may be required for job-related duties.

Please note:Theselected applicant will be required to successfully complete a background investigation, physical and a drug/alcohol screen prior to appointment.

All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following:

• Supporting or coordinating accreditation programs, including CALEA or other professional accreditation standards.
• Coordinating policy development, review, and administration.
• Managing document control, records management, or forms coordination programs.
• Coordinating Maryland Public Information Act (MPIA) or public records requests.
• Preparing executive reports, presentations, and management analyses.
• Managing complex projects involving multiple stakeholders.
• Working in a law enforcement, public safety, criminal justice, or local government environment.