Accounts Receivable Supervisor - Onsite - Grand Rapids, MI

Kawasaki; Grand Rapids (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading manufacturing company in Grand Rapids, MI is seeking an experienced Accounts Receivable Supervisor to oversee credit and collections. You will manage a team, maintain AR transactions, and work closely with sales and finance departments. The ideal candidate has over 5 years of experience in Accounts Receivable with strong leadership and communication skills. This role offers a comprehensive benefits program, including good work/life balance and flexible schedules.

Benefits

Good work/life balance

Medical, dental, and vision plans

Flexible Schedules

Summer Hours

401K

Generous Time off

Qualifications

• 5+ years Accounts Receivable experience, including experience in a leadership role.
• Ability to supervise and motivate teams effectively.
• Strong communication skills, particularly on the phone.

Responsibilities

• Supervise, motivate, delegate and train Accounts Receivable staff.
• Investigate and verify financial status of prospective customers.
• Prepare and present accounts receivable and credit-related presentations.

Skills

Strong customer service

Communication skills

Leadership experience

Experience with ERP systems

Education

High school diploma required; bachelor’s degree preferred

Tools

LANSA ERP Software

Job description

Description

Are you looking for an organization that empowers its team members to learn, grow and make a genuine impact? Is work/life balance important to you? At Kawasaki, we offer this and so much more.

Kawasaki Motors Corp., Engine Division, headquartered in Grand Rapids, MI, is seeking an Accounts Receivable Supervisor to lead our AR department. This role oversees credit and collections for OEMs, distributors, resellers, dealers, and export customers.

Responsibilities

• Supervisory Responsibilities: Supervise, motivate, delegate and train Accounts Receivable staff, manage performance reviews and development.
• Take charge of interviewing, hiring and training employees; rewarding and disciplining employees; addressing complaints and resolving problems.

• Credit/Collections Responsibilities: Investigates and verifies the financial status and reputation of prospective customers requesting an open account with the Engine Division, including reviewing credit reports.
• Oversee all AR transactions, adjustments, payment plans and refunds.
• Manages all prepay accounts.
• Responsible for managing accounts receivable aging reports and making necessary collection calls.
• Prepare a monthly AR report for the Finance/Credit Manager, Division Manager, and Accounts Receivable Staff.
• Works closely with Sales Force to long and review credit/collections issues.
• Review delinquent accounts considered uncollectible to ensure maximum efforts have been made before writing them off as bad debt expenses.
• Manage communication with customers regarding bank information related to payments made on our website.
• Assist divisional growth by minimizing accounts receivable and credit risks.
• Responsible for all cash applications via cash, check, ACH, and wire transfer.
• Must have a clear understanding of the Engine Division cash application process via LANSA ERP Software.
• Manages the daily bank deposits and is responsible for making sure the deposit gets deposited into the appropriate bank.
• Responsible for informing corporate finance of daily deposits and notifying them of daily incoming wires.
• Process all non-account receivable deposits and prepare and process the general ledger documents.
• Research and process bank charges and the return of bad checks.
• Work with Logistics and the Customer Care departments concerning transactions related to shipping discrepancies and customer returns.
• Identifies and resolves problems and inconsistencies and implements corrective procedures.
• Prepare and present accounts receivable and credit-related presentations to staff members, such as Regional and District Sales Managers.
• Assist in developing and testing the new ERP systems, website applications, and other software and applications.
• Communicates and coordinates credit/collections policies, practices, and procedures with divisional and company managers and officials, reporting agencies, and customers.
• Performs all final collection attempts, including follow-up on final demand communications, prior to submitting to collections or legal.

Education and Experience

• High school diploma required; a bachelor’s degree preferred
• 5+ years Accounts Receivable experience, including experience in a leadership role.
• Strong customer service and communication skills, specifically on the phone.
• Experience with ERP systems
• Have a passion for mentoring and coaching others.

Who We Are

The Engine Division of Kawasaki Motors Corp, headquartered in Grand Rapids, MI supports 4 cycle engines commonly used in the lawn and garden industry. For more information on Kawasaki Motors full product line, please visit https://www.kawasakienginesusa.com/.

What We Offer

Your health and wellness are important to you – and to us. That’s why we provide a comprehensive benefits program designed for you (and your family) in mind.

• Good work/life balance.
• Medical, dental, and vision plans
• Flexible Schedules
• Summer Hours
• Referral Program
• Employee Assistance Program
• Life insurance
• Flexible spending account
• 401K
• Generous Time off
• Educational Assistance
• Ongoing training and development
• Team member product purchase program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.