Accounts Receivable Supervisor (HLC)

The Salvation Army USA Central Territory; Indianapolis (IN); On-site; USD 40,500 - 49,500; Full time

Job summary

The Salvation Army USA Central Territory is seeking an Accounts Receivable Supervisor in Indianapolis, Indiana. This role involves overseeing accounts receivable processes, including payments from insurance companies. The successful candidate will ensure compliance with both internal and external audits and supervise staff in billing and coding operations.

Applicants should possess a strong background in accounting processes, particularly within non-profits or healthcare, and have a minimum of three to five years of relevant experience. A valid driver's license and skills in English communication are essential for success in this role.

Qualifications

• Minimum of three to five years of professional experience in insurance billing or medical billing/coding.
• Valid driver's license and Notary Public required within 90 days of hire.
• Must complete Safe From Harm training within the first 90 days of employment.

Responsibilities

• Oversee accounts receivable, ensuring compliance with The Salvation Army policies.
• Prepare, review, and submit spreadsheets and reports to leadership.
• Supervise Medical Billing and Coding Specialists and Payment Clerk.

Skills

English communication

Microsoft products proficiency

Knowledge of insurance guidelines

Education

High School Diploma or equivalent

Associate's or Bachelor's degree

Job description

Salary Range Starting at: $45,000.00 annually

Job Objective

As the Accounts Receivable Supervisor you will oversee accounts receivable, including, but not limited to payments from insurance companies and secondary payers, donations, grant reimbursements, etc. Ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do

• Perform quality control for the claim/invoice/prior authorization submission process to outside vendors, including, but not limited to reviewing submissions, researching denials, and auditing payments.
• Assist with HLC becoming credentialed and maintaining credentialing with insurance companies and other funding sources.
• Serve as the point of contact with contracted payers, including, but not limited to health insurance companies, secondary payers (e.g., Marion County Health Department, DMHA, etc.), and grant funders (e.g., EFSP).
• Invoice secondary payers and follow-up on outstanding invoices based on information provided by Divisional Headquarters.
• Oversee bank deposits for Salvation Army income.
• Verify authorized petty cash account and monetary income from internal facility equipment and/or services.
• Prepare, review, and submit spreadsheets and reports to leadership, as requested.
• Ensure compliance with CARF standards and assist in both internal and external audits, as requested.
• Review financial policies and procedures annually to ensure compliance with The Salvation Army policies and procedures.
• Actively participate in committees as requested.
• Conduct individual supervision sessions with direct reports and document all sessions appropriately.
• Assist in training and policy instruction for staff.
• Attend staff meetings, departmental meetings, seminars/conferences, in-service meetings, and training programs as scheduled and/or requested.
• Other tasks as assigned by leadership.

Minimum Qualifications

Education: High School Diploma or equivalent required; Associate's or Bachelor's degree strongly preferred.

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Knowledge of business and accounting processes, health care and/or non-profit background strongly preferred, as well as direct experience in insurance billing or medical billing/coding. A minimum of three to five years professional experience.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment; Notary Public required within 90 days of hire.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.

Supervisory Responsibility: Supervises Medical Billing and Coding Specialists and Payment Clerk.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity.
• Lifting, pulling and pushing of materials up to 25 pounds.
• May require bending, squatting, walking.
• May require standing for extended periods.

Travel: Position may require occasional travel for training.

Working Conditions: Work is performed in an office, warehouse, medical facility, church environment; may require some weekend and evening work.

Location: Indiana Division

The Salvation Army is an equal opportunity employer. Candidates who are back‑to‑work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.