Accounts Receivable Supervisor

Matson, Inc.; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Matson Navigation Company, Inc. seeks an Accounts Receivable Supervisor to oversee daily cash application and adjustments, supervising eight AR specialists and coordinating with GL, IT, and ERP systems.

The role focuses on accuracy, controls, and timely reconciliations, with cross-functional collaboration across the business units. The successful candidate will manage SOX narratives, drive process improvements in Workday/GEMS interfaces, and help reduce past-due balances while maintaining strong

Qualifications

• Bachelor’s degree or higher preferred.
• Minimum 3 years AR or related experience.
• 2 years of team leadership/management.
• Solid working knowledge and experience working in a large ERP system.
• Can work a flexible schedule; may be required to travel up to 5%.
• Familiarity with AI, generative AI, and other merging technologies is preferred.

Responsibilities

• Oversee daily cash application and adjustments across AR systems.
• Lead a team of AR specialists; train and develop staff.
• Maintain SOX narratives and controls.
• Prepare and monitor AR reports and reconciliations.
• Coordinate with IT and ERP teams for changes.
• Ensure accurate Workday and GEMS interfaces and paid containers.
• Assist in reducing past due balances with leadership.
• Communicate with customers to support relationships.

Skills

Communication

MS Office

Professionalism

Self-motivation

Executive interaction

Problem-solving

Deadline-driven

Team leadership

Education

Bachelor’s degree or higher

Tools

ERP system

Workday

D&B platform

Job description

Description

Position at Matson Navigation Company, Inc

About Us

Founded in 1882, Matson (NYSE: MATX) is a leading provider of ocean transportation and logistics services. Matson provides a vital lifeline of ocean freight transportation services to the domestic, non-contiguous economies of Hawaii, Alaska, and Guam, and to other island economies in Micronesia. Matson also operates premium, expedited services from China to Long Beach, California, which includes cargo from other Asia origins, provides services to Okinawa, Japan and the South Pacific, and operates an international export service from Alaska to Asia. Matson Logistics extends the geographic reach of Matson's transportation network throughout North America and Asia. Its integrated logistics services include rail intermodal, highway brokerage, warehousing, freight consolidation, supply chain management, and freight forwarding to Alaska.

Matson is honored to be certified as a Great Place to Work. Learn more at www.matson.com.

About The Role

The Accounts Receivable Supervisor is responsible for overseeing the daily cash application and adjustment entry processes for Matson Navigation Company as well as for Matson South Pacific. This includes supervision of a team of eight accounts receivable specialists, various business functions related to accounts receivable interfaces to the general ledger (GL), and the reconciliation, management, and review of various general ledger accounts. The Accounts Receivable Supervisor works closely with the Collections department on receivable issues impacting customers’ past due balances. The position also works with the Business Systems Process Improvement Program Specialist, and the Director of Accounts Receivable and Payables to analyze Matson’s receivable portfolio. The position prepares and monitors key reports and AR schedules.

What You’ll Do

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, developing, and disciplining employees; addressing complaints and resolving problems.
• Manages the daily cash application and adjustment process, in the two receivable systems used by AR. Develops & enhances processes and procedures to facilitate timely and accurate payment application and of open credits. Works closely with accounting to clear reconciling items and assist with other projects that require receivables knowledge
• Reviews all SOX narratives and controls and updates them as needed
• Ensures that all SOX controls are performed accordingly as described in the SOX narratives.
• Prepares and provides PBC documentation requests from auditors. Ensures the daily, weekly, and monthly interface feeds from GATES to Workday are accurate and complete.
• Monitors and ensures that the Workday to GEMS interface is completed daily and ensures that only “paid” containers are released in GEMS.
• Continuously reviews and suggests changes to Workday; works with the ERP Team to develop and test required and approved changes.
• Prepares weekly reconciliations of the Accounts Receivable and Unapplied monies general ledger account.
• Prepares weekly accounts receivables reports from the Matson South Pacific OnAccount system.
• Works closely with the other Matson business units to ensure timely and accurate intercompany transactions, including developing processes and updating existing processes.
• Coordinates, trains, and ensures that payment application process is done by the various Terminal Cashiers. Evaluates existing processes and procedures within the department and implement changes necessary to improve efficiency and quality, without sacrificing controls.
• Review and approve (or decline) credit and report credit status on a timely basis for all credit applications. Coordinates with IT to upload the Matson aging report into the Dun and Bradstreet (D&B) platform.
• Will assist in planning and implementing with leadership, strategies to reduce the past due balances of customers.
• Effectively and efficiently communicates with customers, in a manner consistent with Company standards, to ensure positive long‑term relationships. Works closely with Customer Service to resolve customer issues relating to AR activity.

You Have These Skills

• Excellent communication and interpersonal skills. Must be able to work with C-Level executives.
• High proficiency with PC and Microsoft Office software such as Word, Excel, Outlook, and Access.
• Solid work ethic and customer focus. Possesses a sense of urgency regarding work.
• Self-motivated and able to work with minimal supervision.
• High degree of professionalism and comfort working with external customers and executives.
• Problem-solving, critical thinking skills with the ability to research and analyze data.
• Able to work in a fast‑paced heavy volume environment to achieve goals.
• Must be able to meet deadlines.

And These Qualifications

• Bachelor’s degree or higher is preferred.
• Must have a minimum of three (3) years of accounts receivable or comparable experience in a related field.
• Two years of team leadership or management experience
• Solid working knowledge and experience working in a large ERP system.
• Can work a flexible schedule; may be required to travel up to 5%; Longer work hours are expected during the close cycle or to accomplish key objectives.
• Familiarity with AI, generative AI, and other merging technologies is preferred, with the ability to leverage these tools to enhance efficiency and decision‑making.

At Matson, we’re looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

#MI

Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances. View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.