Accounts Receivable Specialist

Ziff Davis, Inc.; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Ookla, an Accenture company, seeks a detail-oriented Accounts Receivable Specialist to manage collections, resolve invoicing discrepancies, and oversee tax management for domestic and international accounts. You will maintain precise documentation and serve as a liaison between finance, customers, and sales to ensure timely cash flow.

Key duties include contacting customers daily, navigating procurement portals, handling account-level tax withholdings, organizing contract documents,

Qualifications

• 1–3 years of experience in accounting, bookkeeping, or accounts receivable.
• Contract review to identify, interpret, and enforce payment terms, invoice schedules, and tax requirements.
• Autonomous and agile learner capable of working independently with minimal supervision.

Responsibilities

• Collections: Contact customers daily on payment status for open invoicing, resolve invoicing issues, and manage aging reports.
• Portal & Procurement Navigation: Master procurement systems (e.g., Ariba, Coupa, iSupplier) and submit accurate electronic invoicing through client portals.
• Tax & Withholding Management: Handle account-level tax withholdings and ensure withholding documentation for multi-jurisdiction accounts.
• Document & Contract Management: Organize AR-related documents, customer contracts, and Payment Authorization forms.
• Discrepancy & Detail Resolution: Investigate and resolve short-payments, billing errors, and unreceived funds.
• Collections & Communication: Engage with client accounting teams via phone/email to collect balances and maintain relationships.
• Cross-Functional Collaboration: Work with sales and legal teams to confirm contract terms and proper billing schedules.

Skills

Accounts receivable

Analytical thinking

Communication

Independence

Education

Associate or Bachelor’s degree in Accounting, Finance, or Business Administration

Tools

Oracle Fusion

NetSuite

SAP

Excel

Google Sheets

VLOOKUP

Pivot Tables

Job description

We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to join our financeteam. In this role, you will manage collections, resolve payment discrepancies, handledomestic/international tax management, and maintain precise documentation. You will act as a key liaisonbetween our finance team, customers, and sales team ensuring timely cash flow and accurate ledgermanagement.

Key Responsibilities:

• Collections: Contact customers daily on payment status for open invoicing, resolve invoicing issues, and manage the aging report.
• Portal & Procurement Navigation: Master multiple customer procurement systems (e.g., Ariba, Coupa, iSupplier) and submit accurate electronic invoicing directly through various third-party client portals
• Tax & Withholding Management: Handle account-level tax withholdings, process tax exemption certificates, and ensure accurate withholding documentation for multi-jurisdiction accounts.
• Document & Contract Management: Organize and manage AR-related legal documents, including customer contracts, entity documents, and customer specific documents, such as Payment Authorization forms and acceptance documents.
• Discrepancy & Detail Resolution: Dig into complex accounting details to identify, investigate, and resolve short-payments, billing errors, and unreceived funds.
• Collections & Communication: Engage directly with client accounting teams via phone and email to follow up on outstanding balances and build strong vendor relationships.
• Cross-Functional Collaboration: Partner with sales and legal teams to confirm contract terms and ensure proper billing schedules.

Job Qualifications:

• Experience: 1–3 years of experience in accounting, bookkeeping, or accounts receivable.
• Contract Review: Practical knowledge of reviewing commercial contracts specifically to identify, interpret, and enforce payment terms, invoice schedules, and tax requirements.
• Autonomous & Agile Learner: Strong ability to work independently with minimal supervision, take initiative, and quickly learn new processes and tools on the job.
• Problem-Solving Skills: Strong analytical mindset with a passion for investigating complex billing issues and untangling account histories.
• Attention to Detail: Extreme precision when reviewing numbers, line items, and financial records.
• Organization & Multi-Tasking: Ability to prioritize a high volume of accounts, legal documents, and daily deadlines simultaneously without losing accuracy.
• Communication: Clear, professional verbal and written communication skills for interfacing with external clients and internal leadership.
• Software Skills: Proficiency with Microsoft Excel/ Google Sheets (VLOOKUP, Pivot Tables) and ERP software (e.g., Oracle Fusion, NetSuite, SAP, or similar).

Nice to Have:

• Associate or Bachelor’s degree in Accounting, Finance, or Business Administration.
• Tax Knowledge: Direct experience handling tax withholdings, sales tax certificates, or withholding tax documentation.

About

Ookla, an Accenture company, is a global leader in connectivity intelligence that brings together the trusted expertise of Speedtest®, Downdetector®, Ekahau®, and RootMetrics® to deliver unmatched network and connectivity insights. By combining multi-source data with industry-leading expertise, we transform network performance metrics into strategic, actionable insights.

Our solutions empower service providers, enterprises, and governments with the critical data and insights needed to optimize networks, enhance digital experiences, and help close the digital divide. At the same time, we amplify the real-world experiences of individuals and businesses that rely on connectivity to work, learn, and communicate. From measuring and analyzing connectivity to driving industry innovation, Ookla helps the world stay connected.

About Accenture

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com .

Compensation Range

Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $50,000 to $70,000 . Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.