Accounts Receivable Specialist

Fontainbleau; Las Vegas (NV); On-site; USD 29,000 - 39,000; Full time

Job summary

Fontainebleau Las Vegas is seeking an Accounts Receivable Specialist to support the Accounts Receivable Supervisor. Responsibilities include collections, billing, audits, and guest inquiries. The role requires strong attention to detail, solid accounting knowledge, and excellent customer service skills.

On-site role with competitive compensation and opportunity for growth. The position emphasizes accuracy, timely processing of payments, and collaboration across departments to resolve

Qualifications

• High School diploma required.
• Six (6) months or more years of experience in a professional accounting role.
• Advanced computer skills, including proficiency in MS Office.
• Demonstrated thorough knowledge of accounting principles and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations.
• Strong organizational skills with the ability to handle multiple tasks at once.

Responsibilities

• Communicate directly with guest and credit card processors in order to resolve disputes
• Prepare and send email and/or upload general billing to guests and wholesalers
• Monitor the Aging Report to maintain account progress
• Process vendor setup
• Pursue collections of past due accounts
• Refers overdue accounts to collections
• Process travel agent commissions in preparation for payment to travel agents (TA)
• Help rectify any billing disputes between internal departments and guest and wholesalers’ discrepancies
• Process and allocations of daily payments from all sources
• Maintain up-to-date information and comments on all client accounts; Ensure documentation is accurate, thorough and focused on detail
• Process and allocate credit card charges/refunds for guest inquires disputes and skips
• Research and respond to all credit card retrieval and chargeback inquiries
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Skills

Customer service

Time management

Organizational skills

Attention to detail

Communication

Education

High School diploma

Tools

MS Office

Job description

POSITION OVERVIEW:

The Accounts Receivable Specialist supports the Accounts Receivable Supervisor and is responsible for a variety of functions within the daily operations including, but not limited to collections, billing, audits, as well as customer service and guest inquiries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following and other duties may be assigned as necessary:

• Communicate directly with guest and credit card processors in order to resolve disputes


• Prepare and send email and/or upload general billing to guests and wholesalers


• Monitor the Aging Report to maintain account progress


• Process vendor setup


• Pursue collections of past due accounts


• Refers overdue accounts to collections


• Process travel agent commissions in preparation for payment to travel agents (TA)


• Help rectify any billing disputes between internal departments and guest and wholesalers’ discrepancies


• Process and allocations of daily payments from all sources


• Maintain up-to-date information and comments on all client accounts; Ensure documentation is accurate, thorough and focused on detail


• Process and allocate credit card charges/refunds for guest inquires disputes and skips


• Research and respond to all credit card retrieval and chargeback inquiries


• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High School diploma required


• Six (6) months or more years of experience in a professional accounting role


• Advanced computer skills, including proficiency in MS Office


• Demonstrated thorough knowledge of accounting principles and procedures


• Excellent time management skills with a proven ability to meet deadlines


• Excellent customer service skills


• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures


• Strong organizational skills with the ability to handle multiple tasks at once

SUPERVISORY RESPONSIBILITIES

This job does not have any supervisory responsibilities.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

SALARY

$24.60 per hour