Accounts Receivable Specialist

Performance Ortho; Bridgewater (MA); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Vision Insurance

Generous Paid Time Off + Holidays

Job summary

Performance Ortho in Bridgewater, NJ is seeking a detail-oriented Accounts Receivable Billing Specialist to join our corporate team. This role requires navigating multi-payer billing in a fast-paced orthopedic setting and ensuring accurate claims processing.

You will analyze claims, follow up on unpaid balances, and collaborate with clinical and administrative teams to improve workflow. Proficiency with EHR (ECW preferred), Excel, and strong communication are essential.

Qualifications

• 1–3 years of A/R billing experience in Physical Therapy, Orthopedics or rehabilitation settings.
• Strong knowledge of insurance processes and ICD-10 coding.
• Proficient in Microsoft Word/Excel and EHR systems; ECW is a plus.
• Excellent organizational and multitasking abilities in a high-volume environment.
• Effective written and verbal communication skills.
• Self-starter who can work independently and collaboratively.

Responsibilities

• Correct, complete, and process claims for all payers.
• Analyze and ensure claims are accurately sent to insurance companies.
• Perform claim follow-up on unpaid claims for Medicare, Medicare Advantage, Managed Care and Commercial payers.
• Process appeals online via payer portals or paper submission.
• Collaborate with insurance companies to ensure timely and accurate claim processing.
• Utilize EMR, Practice Management queues, Word and Excel for data management and reporting.
• Identify trends and carrier issues; report findings to Team Lead.

Skills

A/R billing

Insurance processes

ICD-10 coding

Communication skills

Attention to detail

Independent worker

Tools

Microsoft Office (Word, Excel)

EHR systems (ECW)

Job description

Job Title

Accounts Receivable (A/R) Billing Specialist

Location

Hybrid (2 days a week Remote), Onsite 3 days a week Bridgewater, NJ

Employment Type

Full-time

• 401(k) with matching


• Health insurance


• Vision Insurance


• Generous Paid Time Off + Holidays

About Us

Performance Ortho is a leading provider of comprehensive orthopedic and outpatient care in New Jersey. With four clinic locations, an Ambulatory Surgery Center, and our corporate headquarters in Bridgewater, we’re celebrating 24 years of growth and excellence. Our holistic approach includes a wide array of services—Chiropractic, Physical Therapy, Acupuncture, Occupational Therapy, and Orthopedic Surgery—all aimed at delivering the highest quality of patient care. We pride ourselves on fostering a collaborative, supportive work environment where our team members are empowered to thrive and grow.

About the Role

We are looking for a skilled and motivated A/R Billing Specialist to join our corporate team. This position is ideal for a professional who excels in a fast-paced, multi-specialty environment and enjoys navigating complex billing scenarios with a detail-oriented approach. If you're seeking a dynamic role in a growing company where patient care and teamwork are at the forefront, this could be the perfect fit for you.

Key Responsibilities

• Responsible for correcting, completing, and processing claims for all payers


• Analyze and interpret that claims are accurately sent to insurance companies


• Perform claim follow on unpaid claims for Medicare, Medicare Advantage, Managed Care, and Commercial insurance payers


• Processing appeals online (payer portals) or via paper submission.


• Work closely with insurance companies to ensure timely and accurate claim processing, while demonstrating a high level of insurance knowledge, including expertise in ICD-10 coding and HCPC codes.


• Collaborate with clinical and administrative teams to address any billing-related issues and improve workflow efficiency.


• Utilize EMR, Practice Management system queues, Microsoft Word and Excel for data management and reporting purposes.


• Self-starter works independently and able to collaborate with team members to resolve claims issues as needed in a professional environment.


• Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor.

Preferred Candidate Attributes

• 1-3 years of A/R billing experience in Physical Therapy, Orthopedics, Chiropractic, or rehabilitation settings.


• Strong knowledge of insurance processes and ICD-10 coding.


• Familiarity with bookkeeping or general accounting principles is a plus.


• Proficient in Microsoft Office (Word, Excel) and electronic health record (EHR) systems; experience with ECW EHR preferred but not required.


• Exceptional organizational skills, with attention to detail and the ability to multitask in a high-volume environment.


• Effective oral and written communication skills.


• Self-starter with the ability to work independently and collaboratively in a professional environment.


• Positive attitude with a professional demeanor, demonstrating courtesy and respect in all interactions.


• Proficient in touch typing/keyboarding and 10-key with speed and accuracy.


• Problem-solving skills with the ability to prioritize and manage responsibilities efficiently.


• Adaptability and flexibility in a dynamic, fast-paced environment.

Why Join Us?

At Performance Ortho, we believe in supporting our employees as much as we support our patients. You'll be part of a team dedicated to delivering the highest standard of care, with opportunities for professional growth and advancement.