Accounts Receivable Spec I

Patterson Companies, Inc.; Northern (KY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) Match Retirement Savings Plan

Paid Time Off (PTO)

Holiday Pay & Floating Holidays

Volunteer Time Off (VTO)

Educational Assistance Program

Parental and Adoption Leave

LifeWorks (Employee Assistance Program

Patterson Perks Program

Job summary

Patterson Companies, Inc. is seeking an Accounts Receivable Specialist I in Kentucky to manage timely collection of branch AR, analyze delinquent balances, and determine action plans.

This role requires frequent communication with customers and branch staff, reporting to the AR Supervisor and collaborating with multiple teams to ensure accurate statements and smooth cash flow. The ideal candidate will bring strong communication, teamwork, and organizational skills, with a customer-first mindset

Qualifications

• High school diploma or equivalent is required.
• Strong interpersonal and communication skills.
• Detail-oriented with excellent organizational abilities.
• Commitment to Patterson's values and professional conduct.
• Positive contribution to AR/Shared Services team.

Responsibilities

• Daily collection calls and maintaining detailed records.
• Provide customer and branch analytical support for FSS business partners.
• Collaborate with OTC Cash Processors to resolve statement discrepancies.
• Manage delinquent account collections with a customer service focus.
• Coordinate with Branch Managers, Sales Reps, CS Reps and Equipment Coordinators.
• Establish rapport with branches and share wins and successes.
• Suggest continuous process improvement ideas.
• Support Accounts Receivable Manager and Shared Services Director.
• Perform other duties as assigned.

Skills

Interpersonal communication

Customer service

Organizational skills

Detail oriented

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

SAP

Job description

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Accounts Receivable Specialist will be responsible for timely collection of branch accounts receivable including analyzing delinquent account balances and determining the appropriate plan of action to successfully resolve customer delinquency. Responsibility also includes the research and analytical support of branch customer statements when needed. Role will require frequent communication with customers and branch personnel including Branch Managers and Sales Representatives. The Accounts Receivable Specialist I will report directly to the Accounts Receivable Supervisor and will also work closely with Branch personnel including Branch Managers, Customer Service Representatives, Sales Representatives and Equipment Coordinators. Success will depend on having a "customer first" attitude and a willingness to learn new functions and positively contribute to team performance.

Essential Functions

Shift availability from 7am-5pm, Monday through Friday CST required.

Daily collection phone calls, written collection communication and maintaining detailed records of all collection activity.

Provide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner.

Collaborate with OTC Cash Processors to identify and resolve statement discrepancies.

Effectively manage the collection of delinquent accounts while maintaining a positive customer service culture.

Collaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives and Equipment Coordinators.

Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes.

Engage in and suggest continuous process improvement ideas.

Ensure that all activities are performed in the most efficient and effective manner possible.

Provide customer and branch analytical support for Accounts Receivable Manager and Shared Services Director.

Performs other duties as assigned.

Job Qualifications

Required Qualifications

• High school diploma or equivalent required
• Possesses strong interpersonal and communication skills
• Positively contribute to the Accounts Receivable and Shared Services team environment
• Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
• Strong customer orientation
• Demonstrates a commitment to Patterson's values and professionalism through appropriate conduct at all times

Preferred Qualifications

• Strong Microsoft Office skills (Excel, Outlook, Word)
• SAP experience
• Strong phone skills

Working Conditions

Physical Demands Operating a computer or other office devices for the majority of the workday. May occasionally need to move packages up to 10 pounds such as office supplies or equipment.

Must be able to communicate with others in person, over the phone, and in writing.

Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors.

Must be able to read and interpret various electronic and written documents.

Environmental Factors

This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.

What's In It For You

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• LifeWorks (Employee Assistance Program)
• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $18.85 - $24.49

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.