Accounts Receivable Collector

Ait-Worldwide-Logistics; Itasca (IL); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Job summary

AIT Worldwide Logistics is seeking an Accounts Receivable Collector in Illinois. You will manage a group of station accounts, review balances, and communicate with customers to resolve past-due invoices. Proficiency in AR systems like CargoWise and GetPaid, plus Microsoft Office, is preferred.

This role emphasizes accuracy, teamwork, and customer service. Salary range aligns with experience and geography, with opportunities for growth within a global logistics provider.

Qualifications

• 1+ years’ experience in Accounts Receivables.
• Strong written and verbal communication skills.
• Professional grammar and spelling in correspondence.
• Willingness to assist Credit Request team.

Responsibilities

• Review accounts and contact customers about past-due invoices.
• Notify stations/sales reps of billing issues and discrepancies.
• Place high-risk customers on hold when needed.
• Research credits due to overpayments or misapplication.
• Release/approve accounts and billing adjustments.
• Utilize AR software including CW, AS400 and GetPaid.
• Collaborate with team to support collections goals.

Skills

Communication

Customer service

Attention to detail

Education

High School Degree

Tools

Microsoft Office

CargoWise

AS400

GetPaid

Job description

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

TheAccounts Receivable Collectoris responsible for management and collections of an assigned group of station accounts. Responsibilities include identifying trends impacting payments and issues, monitoring credit limits and reviewing account balances while consistently maintaining updated account notes in AR software system. This position requires use of multiple software systems, including but not limited to, AS400, CargoWise (CW), OnBase and GetPaid.(GP). Excellent organizational and communication skills (both verbal and written) are a key aspect of this position.

Responsibilities

• Review accounts and contact customers via email and phone regarding past dues invoices.
• Notify stations/sales reps regarding billing issues and discrepancies.
• Notify stations/sales reps of high-risk customers to be placed on hold.
• Research and analyze credits on account(s) due to overpayment and/or misapplication. Credits should not age past 90 days.
• Release/approve customer accounts, approve quick checks, and approve adjustment and bill to change requests.
• Proficiency in Microsoft Office, CargoWise, AS400 and GetPaid preferred.
• Other duties and responsibilities will be assigned as business demands deem necessary.
• The wage range for this position is $24.10-$34.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Qualifications

• A team player who works well with others – being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

• High School Degree required.
• 1+ years’ experience within Accounts Receivables preferred.
• Ability to effectively communicate in an oral and written manner, with professionalism while conducting oneself according to policy. Proper grammar, spelling etc. should be reviewed prior to sending written communication.
• Willingness to be trained and to assist the Credit Request team with processing customer credit applications.

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.