Accounts Receivable Clerk

Liverpool University Hospitals NHS Foundation Trust; United States; Remote; USD 31,000 - 33,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking an Accounts Receivable Clerk to manage debtor invoices and credit notes, verify input against documents and promote timely income recovery. You will work under the Accounts Receivable Team Leader, handling queries from clinical and administrative staff and ensuring compliance with financial procedures.

You will maintain the debtor aging list, generate monthly statements, chase overdue amounts, and provide monthly analyses to support

Qualifications

• Raise debtor invoices and credit notes promptly and accurately.
• Ensure adherence to Trust Standing Financial Instructions.
• Maintain debtor aging list and chase outstanding amounts.
• Provide monthly query reports to the Accounts Receivable Team Leader.
• Communicate with clinicians and administrators to resolve queries.

Responsibilities

• Raise debtor invoices and credit notes promptly and accurately.
• Ensure invoices input on the system are verified against input documentation.
• Maintain statements and reminder letters to chase outstanding amounts.
• Provide analysis of outstanding accounts and annual balances when required.
• Respond to debtor queries promptly to ensure timely income recovery.

Job description

The post holder will work as a member of a team, responsible for ensuring debtor invoices and credit notes are raised promptly and accurately in accordance with the Trusts Standing Financial Instructions.

The post holder will ensure at all times that the Trust's internal procedures concerning credit control are strictly observed to ensure the maximum recovery of income due to the Trust.

Responsible to the Accounts Receivable Team Leader, the post holder will be required to demonstrate initiative in dealing with a wide range of queries, internal and external to the Trust.

This post requires good communication and working relationships within the Finance Department, the Trust and externally. In particular the post holder will be expected to support the Senior Accounts Receivable Clerk in dealing with queries from the Directorates. It is expected that the post holder would be able to communicate with non-financial staff such as Clinicians, Clinical Managers and administrators.

The post does not have any direct supervisory responsibility; however the post holder would be expected to support the Section Manager in training new staff in what is quite a technically demanding role., Responsible for ensuring that statements and reminder letters are produced on a monthly basis and all outstanding amounts owed to the Trust are chased in accordance with financial procedures.

Ensure Debtors aging list is accurately maintained, monitoring outstanding accounts, in accordance with the Trusts procedures. Liaising with customers of the Trust's services in order to ensure that outstanding accounts are cleared within the appropriate time limits.

Respond to debtor queries as they arise in a prompt and efficient manner to ensure that all income due to the Trust is recovered on a timely basis.

Liaise with the Directorates on a regular basis to resolve problems associated with queries received in respect of invoices/credits raised.

Responsible for preparing monthly query report, which identifies those invoices currently under query and for which additional information is required. This analysis should be forwarded on a monthly basis to the section manager for action.

Responsible for ensuring that invoices input on the system are verified against input documentation to ensure that all input errors have been identified, invoices have been allocated to the correct debtor account and the correct income code has been used.

Supporting Accounts Receivable Team Leader with regards to quarterly and yearly debtor agreements of balances exercises. Liaising with other NHS bodies to resolve any outstanding issues., Responsible for ensuring that statements and reminder letters are produced on a monthly basis and all outstanding amounts owed to the Trust are chased in accordance with financial procedures.

Ensure Debtors aging list is accurately maintained, monitoring outstanding accounts, in accordance with the Trusts procedures. Liaising with customers of the Trust's services in order to ensure that outstanding accounts are cleared within the appropriate time limits.

Respond to debtor queries as they arise in a prompt and efficient manner to ensure that all income due to the Trust is recovered on a timely basis.

Liaise with the Directorates on a regular basis to resolve problems associated with queries received in respect of invoices/credits raised.

Responsible for preparing monthly query report, which identifies those invoices currently under query and for which additional information is required. This analysis should be forwarded on a monthly basis to the section manager for action.

Provide analysis of outstanding accounts for which it is unlikely that income will be recovered.

Provide analysis of outstanding debtor accounts which the section has been unable to recover and need to be referred to the Trusts Debt Collection Agency.

Responsible for ensuring that invoices input on the system are verified against input documentation to ensure that all input errors have been identified, invoices have been allocated to the correct debtor account and the correct income code has been used.

Supporting Accounts Receivable Team Leader with regards to quarterly and yearly debtor agreements of balances exercises. Liaising with other NHS bodies to resolve any outstanding issues.

Responsible for ensuring that any debtor adjustments are properly authorised and documented to enable a full reconciliation of the debtor system to be undertaken at month end. Notify where appropriate, section manager of any coding changes, which need to be made.

Operate within the targets and deadlines relevant to the Accounts Receivable section at all times, planning and organising your own work schedule accordingly.

Propose changes to working practices in order to ensure the maximum recovery of income due to the Trust.

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £25.70 (standard disclosure) or £46.70 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

Our statement on modern slavery

We have zero tolerance of slavery and human trafficking and are committed to maintaining and improving systems, processes and policies to avoid complicity in human rights violation and to prevent slavery and human trafficking in our supply chain.

The Trust policies, procedures, governance and legal arrangements are robust, ensuring that proper checks and due diligence are applied in employment procedures to ensure compliance with this legislation. We also conform to the NHS employment check standards within our workforce recruitment and selection practices. This strategic approach incorporates analysis of the Trust's supply chains and its partners to assess risk exposure and management on modern slavery.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS.

We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.