Accounts Receivable Agent – The Americas

Expeditors; Irving (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

Holidays (10)

401(k) Retirement Savings Plan with-em

Health Savings Account (HSA)

Life and Disability Insurance

Paid Parental Leave

Job summary

Expeditors, Irving, TX, is seeking an Accounts Receivable Agent – The Americas. The role focuses on timely collection of open invoices, AR risk review, and collaboration across the global network to optimize cash flow and credit processes.

You will monitor accounts, provide status updates, ensure adherence to company policies, and communicate with customers and payment centers. A Bachelor’s degree in accounting or finance and at least one year of related experience are required, with strong

Qualifications

• Bachelor's degree in accounting, finance, or related field required.
• Minimum one year of relevant accounting experience.
• Strong accounting, analytical, financial modeling, and research skills.
• Excellent organization skills and detail-oriented.
• Proficient in MS Office applications (Excel), and financial query tools (Hyperion a plus).
• Excellent written and oral English communication skills.
• Experience with Word, Excel, OneNote, and Outlook is expected.

Responsibilities

• Monitoring and managing accounts for the timely collection of all open invoices.
• Review data to identify A/R risk, unresolved payment issues, gaps in processes, and payment trends.
• Proactively identify challenges in our credit and collections process and assist the network in developing action plans to improve.
• Provide visibility to credit and collections status, high-risk areas, and issues.
• Carry out collection and reporting activities according to deadlines.
• Support ad-hoc data analysis requests.
• Promote compliance with all policies and regulations with integrity.
• Effective communication with customers or payment centers on all invoices, escalating as needed.
• Update internal systems with detailed collection notes and timely follow-up.
• Build and maintain strong relations with customers, payment centers and internal network.
• Reconciliation of accounts and maintenance of AR customer profiles.
• Ongoing AR related tasks as applicable.

Skills

Excellent communication skills

Motivated self-starter

Fast-paced environment adaptability

Excellent organization skills

Education

Bachelor's degree in accounting, finance, or related field

Tools

Excel

Hyperion Financial Management

MS Office (Word, OneNote, Outlook)

Job description

Accounts Receivable Agent – The Americas

• Full-time
• Compensation: USD 40,000 - USD 60,000 - yearly

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

SUMMARY DESCRIPTION:

Manage accounts receivable activities according to company requirements by providing financial, clerical, and administrative services that result in consistent and timely payment of invoices.

WHAT YOU DO:

Tasks and Duties

Monitoring and managing accounts for the timely collection of all open invoices.

Review data to identify A/R risk, unresolved payment issues, gaps in internal and external processes, and payment trends.

Proactively identify challenges in our credit and collections process and assist the network in developing action plans to improve.

Provide visibility to credit and collections status, high-risk areas, and issues.

Carry out collection and reporting activities according to specific deadlines.

Support ad-hoc data analysis requests.

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Effective communication with each customer or payment center on all open invoices with escalations on items that are at-risk or past due.

Update internal systems with detailed collection notes listing actions and timely follow-up.

Build and maintain strong, collaborative relations with customers, payment centers and the internal network.

Reconciliation of accounts

Maintain accounts receivable customer profiles.

Physical Demands

Use of standard office equipment - a computer with keyboard and mouse, phone, fax/copy/scan machine, etc.

Write with pencil/pen/marker

Functions performed primarily while seated at a desk

Expeditors Key Performance Expectations

This section lists the core business-critical performance expectations applicable to all Expeditors employees, regardless of position.

Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Accounting Agent Job-Specific Performance Expectations

This section lists the core business-critical performance expectations applicable to all Accounting Agents, regardless of department or position.

Timely and Accurate Accounting Processing

Manages the accounts payables processes, including setting up service provider accounts, receive, review, approve and records payables accurately and timely, as per Expeditors' accounting policies. Managesthe disbursement process to ensure service providers are paid accurately and timely.

Accounting Exception Management

Proactively monitors exception reports to identify problems on accounts, analyze exceptions and to effectively resolve issues with internal and external

Bachelor's degree in accounting, finance, or related field required

Minimum one year of relevant experience in Accounting and/or industry

Technically proficient and have strong accounting, analytical, financial modeling, and research skills

Excellent organization skills and detailed-oriented

Motivated self-starter and work with urgency

Ability to thrive in a fast-paced and dynamic environment

Proficient in MS Office applications (specifically Excel), and financial query tools (Hyperion Financial Management is a plus)

Excellent written and oral English communication skills

Experience working with the Microsoft Word, Excel, OneNote, and Outlook

Expected base salary: $40,000-60,000

Expeditors offers excellent benefits:

• Paid Vacation
• Holidays (10)
• Flexible Days (2)
• PaidSick Time(accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

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