Key Responsibilities
Operational Leadership
- Oversee the full-cycle accounts payable process, including invoice receipt, coding, approval, payment, and reconciliation for high-volume, multi-location QSR operations.
- Ensure adherence to corporate accounting policies, approval hierarchies, and internal control requirements.
- Maintain accurate vendor records and ensure compliance with W-9, 1099, and tax reporting requirements.
- Monitor AP aging reports and manage payment runs to optimize cash flow while maintaining strong vendor relationships.
- Resolve escalated vendor disputes promptly and professionally.
Team Management & Development
- Supervise, mentor, and evaluate AP staff (internal and external) performance, setting clear goals and expectations.
- Provide training and ongoing support to ensure the AP team is proficient with company systems and processes.
- Promote a culture of accuracy, accountability, and continuous improvement.
Process Improvement & Systems
- Identify opportunities to streamline AP processes through automation and best practices.
- Develop and maintain AP metrics/KPIs to monitor efficiency, accuracy, and compliance.
Cross-Functional Collaboration
- Collaborate with Operations to resolve store-level invoice discrepancies and vendor delivery issues.
- Work closely with Operations and other departments to ensure timely and accurate vendor setup.
- Assist in month-end and year-end closing processes, ensuring AP accuracy in the general ledger.
Qualifications
Education & Experience
- Bachelor’s degree in Accounting, Finance, or related field preferred; equivalent experience considered.
- 5+ years of accounts payable experience, with at least 2 years in a supervisory/managerial role.
- Experience in a multi-unit, multi-state QSR, retail, or hospitality environment strongly preferred.
- Proficiency with ERP systems (Microsoft Dynamics 365 Business Central) and AP automation tools (Ottimate, formerly PlateIQ).
- Strong leadership and team development skills.
- Excellent organizational skills with the ability to manage competing priorities in a fast-paced environment.
- High attention to detail and commitment to accuracy.
- Analytical mindset with the ability to identify and implement process improvements.
- Proficient in Microsoft Excel and other reporting tools.
Key Performance Indicators (KPIs)
- Invoice processing accuracy rate.
- Average invoice processing time.
- AP process efficiency improvements implemented.
Working Conditions
- Extended hours may be required during month-end close or system implementations.
Seniority level
Employment type
Job function
- Project Management and Other
Industries
- Restaurants and Hospitality