Accounting Technician 3 (PCN 047194)
State of Alaska
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Job summary
The State of Alaska, Department of Revenue, Division of Child Support Services, is seeking an Accounting Technician 3 in Anchorage. You will manage EFT and debit card disbursements and assist with trust account reconciliation to ensure accurate, timely payments to families.
This role requires solid accounting knowledge, detail orientation, and strong communication skills to interact with multiple systems and stakeholders within a hybrid work environment.
Qualifications
- Two years of technical accounting or bookkeeping experience.
- Experience with EFT and debit card programs desirable.
- Strong attention to detail and accuracy in financial work.
- Ability to balance accounts and prepare financial reports.
Responsibilities
- Manage EFT and debit card program disbursements for CSSD.
- Monitor, troubleshoot, and resolve EFT issues.
- Balance CSSD trust accounts and reconcile deposits and transactions.
- Review financial reports across NSTAR, TSO, and banking systems.
- Provide backup support to the Finance Section with accounting duties.
- Demonstrate advanced accounting knowledge and accuracy.
Skills
Education
Tools
Job description
Are You Ready To Make A Real Difference In The Financial Future Of Alaskan Children And Families?
The Department of Revenue, Division of Child Support Services is recruiting for an Accounting Technician 3 in Anchorage!
PLEASE NOTE: THIS POSITION IS ONLY OPEN TO ALASKA RESIDENTS.
- Managing key functions of the statewide Electronic Funds Transfer (EFT) and Debit Card program for the Child Support Services Division, ensuring accurate and timely disbursement of child support payments.
- Monitoring, troubleshooting, and resolving EFT issues while maintaining accurate setups and client account information.
- Assisting with the daily balancing of the CSSD trust account by verifying deposits, cleared checks, electronic transactions, and system-to-bank reconciliation.
- Retrieving, reviewing, and analyzing financial reports across multiple systems (NSTAR, TSO, banking platforms) to identify and resolve discrepancies.
- Providing backup support to the Finance Section, including trust account reconciliation and other accounting responsibilities requiring strong attention to detail.
- Preference will be given to those candidates with demonstrated advanced knowledge of general accounting practices and attention to detail, as these skills are critical to success in this role.
Our work is important and challenging, and we are focused on making a difference in the lives of the families we serve. Your work will ensure support is collected and disbursed, and federal and department goals and objectives are met effectively and efficiently.
Our team is comprised of highly motivated, dedicated, and forward-thinking individuals who strive to provide excellent financial, analytical, and support services as part of a cohesive, productive, and positive group of professionals. We promote a healthy work/life balance and offer a hybrid telework environment after successful completion of the probationary period, along with flexible scheduling that promotes a supportive workplace.
Located in the Atwood building in downtown Anchorage, we are a large division consisting of 188 employees.
We are interested in candidates who possess some or all of the following position specific competencies:
- Principles of Accounting: Knowledge of generally accepted accounting principles, standards, and practices (for example, double entry accounting, accrual accounting), including the full accounting cycle and the preparation of work sheets, financial statements, ledgers, and journals.
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
- Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals
Two years of technical level accounting or bookkeeping experience, of which at least one year was at the full-proficiency level.
Certification as an Accounting Technician from an accredited college will substitute for one year of the required experience at the non-full-proficiency level.
Post secondary education from an accredited college will substitute for up to one year of the required experience at the non-full-proficiency level (3 semester/4 quarter hours equal one month) if it includes at least 6 semester/8 quarter hours in Accounting.
Post secondary education from an accredited college will substitute for the required two years of experience (3 semester/4 quarter hours equal one month) if it includes at least 9 semester/12 quarter hours at or above the 200 level in Accounting.
An associate’s degree in Accounting or Business Administration from an accredited college will substitute for the required two years of experience if it includes at least 6 semester/8 quarter hours at or above the 200 level in Accounting.
PLEASE READ THE FOLLOWING CAREFULLY**
The successful candidates must pass a comprehensive background investigation, which includes a criminal history check.
If you are a current state employee, please mark the union you are a member of at the time of application.
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. Copies of transcripts are required to verify educational credentials and must be attached to your application upon submission. Unofficial transcripts are acceptable, provided they include the URL and institution name.
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov
For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
For specific information in reference to the position please contact the hiring manager at:
Sandy McDermott, Administrative Officer 1
Email: sandy.mcdermott@alaska.gov
Phone Number: 907-269-6800
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Partners
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See https://drb.alaska.gov/retiree/ for additional information
- Personal leave with an accrual rate increase based on time served
- Twelve (12) paid holidays a year
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