Accounting Services Supervisor

Agresta, Storms & O’Leary, PC; Columbus (IN); On-site; USD 75,000 - 105,000; Full time

Job summary

Agresta, Storms & O’Leary, PC is seeking an Accounting Services Supervisor to lead the Accounting Services team and serve as the primary escalation point for staff and client service issues. You will oversee workflow, review work, coach staff, monitor deadlines, and ensure consistent service delivery.

Working with the Accounting Services Manager, you will support department operations, improve efficiency, mentor staff, and bridge the gap between staff accountants and leadership.

Qualifications

• Bachelor's degree in Accounting or equivalent experience preferred.
• 5-10 years of accounting experience (public accounting preferred).
• Strong knowledge of accounting principles and financial statement preparation.
• Experience reviewing staff work and providing coaching and feedback.
• Experience managing full payroll cycle, including payroll processing, payroll tax filings and deposits, payroll tax notice resolution, year-end reporting, payroll reconciliations, and payroll compliance.
• Strong proficiency with QuickBooks Online and other accounting technology platforms.
• Excellent communication, leadership, and organizational skills.
• Ability to manage multiple priorities and deadlines simultaneously.

Responsibilities

• Provide daily guidance, support, and coaching to accounting staff and senior accountants.
• Serve as the first point of contact for technical and workflow questions.
• Review staff work and provide timely feedback to improve accuracy and efficiency.
• Assist with onboarding and training new team members.
• Monitor staff workload and capacity and recommend workload adjustments when necessary.
• Identify development opportunities and assist in creating growth plans for team members.
• Participate in employee performance evaluations and provide feedback to department leadership.
• Monitor department workflow to ensure client deadlines are met.
• Coordinate work assignments among team members.
• Track completion of recurring monthly, quarterly, and annual client deliverables.
• Escalate capacity concerns, deadline risks, and client issues to the Accounting Services Manager.
• Assist in maintaining department procedures, checklists, and best practices.
• Help implement workflow improvements and process efficiencies.
• Manage a portfolio of recurring accounting service clients.
• Review monthly or quarterly financial statements, reconciliations, payroll entries, sales tax filings, and other accounting deliverables.
• Assist staff with complex accounting issues and troubleshooting.
• Participate in client meetings, including board meetings as needed.
• Ensure consistency and quality of client deliverables across the department.
• Support implementation of new accounting software and client conversions.
• Assist with department reporting and monitoring key performance indicators.
• Help ensure engagement profitability through efficient workflow management.
• Support billing, budgeting, and realization objectives as assigned.
• Assist in developing and maintaining department documentation and training resources.
• Collaborate with firm leadership on departmental initiatives and special projects.

Skills

Leadership

Communication

Coaching staff

Time management

Organization

Education

Bachelor's degree in Accounting

Tools

QuickBooks Online

Job description

The Accounting Services Supervisor serves as the primary day-to-day leader of the Accounting Services team and acts as the first point of escalation for staff and client service issues. This position is responsible for overseeing workflow execution, reviewing accounting work, coaching and developing team members, monitoring deadlines, and ensuring consistent service delivery across the department.

The Accounting Services Supervisor works closely with the Accounting Services Manager to support department operations, improve efficiency, develop staff, and maintain high-quality client service. This role serves as a bridge between staff accountants/senior accountants and department leadership.

Essential Duties and Responsibilities

Team Leadership & Staff Development

• Provide daily guidance, support, and coaching to accounting staff and senior accountants.

• Serve as the first point of contact for technical and workflow questions.

• Review staff work and provide timely feedback to improve accuracy and efficiency.

• Assist with onboarding and training new team members.

• Monitor staff workload and capacity and recommend workload adjustments when necessary.

• Identify development opportunities and assist in creating growth plans for team members.

• Participate in employee performance evaluations and provide feedback to department leadership.

Workflow Management

• Monitor department workflow to ensure client deadlines are met.

• Coordinate work assignments among team members.

• Track completion of recurring monthly, quarterly, and annual client deliverables.

• Escalate capacity concerns, deadline risks, and client issues to the Accounting Services Manager.

• Assist in maintaining department procedures, checklists, and best practices.

• Help implement workflow improvements and process efficiencies.

Client Service & Technical Review

• Manage a portfolio of recurring accounting service clients.

• Review monthly or quarterly financial statements, reconciliations, payroll entries, sales tax filings, and other accounting deliverables.

• Assist staff with complex accounting issues and troubleshooting.

• Participate in client meetings, including board meetings as needed.

• Ensure consistency and quality of client deliverables across the department.

• Support implementation of new accounting software and client conversions.

Operational Support

• Assist with department reporting and monitoring key performance indicators.

• Help ensure engagement profitability through efficient workflow management.

• Support billing, budgeting, and realization objectives as assigned.

• Assist in developing and maintaining department documentation and training resources.

• Collaborate with firm leadership on departmental initiatives and special projects.

Qualifications

• Bachelor's degree in Accounting or equivalent experience preferred.

• 5-10 years of accounting experience (public accounting preferred).

• Strong knowledge of accounting principles and financial statement preparation.

• Experience reviewing staff work and providing coaching and feedback.

• Experience managing full payroll cycle, including payroll processing, payroll tax filings and deposits, payroll tax notice resolution, year-end reporting, payroll reconciliations, and payroll compliance.

• Strong proficiency with QuickBooks Online and other accounting technology platforms.

• Excellent communication, leadership, and organizational skills.

• Ability to manage multiple priorities and deadlines simultaneously.

ABOUT ASO

Agresta, Storms & O’Leary, PC is a full-service CPA firm with offices in Batesville, Columbus, Greensburg, Indianapolis, Martinsville, and Seymour, Indiana. Founded in 2009, the firm was built by partners with backgrounds spanning national CPA firms, regional practices, and corporate finance, all united by a common goal: combining superior professionals and leading-edge technology to deliver exceptional client service.

ASO serves a diverse client base across closely held and entrepreneurial businesses, nonprofits, government-regulated entities (including HUD and Uniform Guidance), manufacturing, construction, wholesale and distribution, service organizations, employee benefit plans, and individuals. The firm’s core service lines include assurance, tax, business consulting, and entrepreneurial accounting services, including CFO services, M&A assistance, and cost management consulting.

Guided by its commitment to quality, service, and ethics, ASO is a customer-centric firm that values long-term relationships, professionalism, and continuous improvement. The firm is equally dedicated to its associates, fostering a culture where employees feel valued, challenged, and rewarded.

At ASO, we believe great work happens when people feel welcomed, respected, and supported. We value diverse backgrounds and perspectives and encourage everyone to show up as their authentic selves.

Applicants must be authorized to work for any employer in the U.S. This policy applies equally to applicants regardless of national origin.

To all staffing agencies: ASO does not utilize 3rd party firms for positions. Please be advised, ASO is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become property of ASO & Windsor Path.