Accounting Assistant - Bilingual Mandarin

Comrise; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

Comrise in Philadelphia is seeking a detail‑oriented Finance Operations & Administrative Specialist to support CX, accounting, and reporting functions. You will process customer requests, manage reimbursements, generate invoices, and maintain vendor records.

The role requires strong Excel skills, QuickBooks experience, and bilingual English/Mandarin, with cross‑department collaboration a daily norm. Ideal candidates have 2+ years in finance operations or admin finance, and a Bachelor’s or

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration or related field.
• 2+ years of experience in finance operations, bookkeeping, accounting support, or administrative finance role
• Hands-on experience with QuickBooks (Online or Desktop)
• Strong proficiency in Excel including Pivot Tables, VLOOKUP/XLOOKUP, filtering, and reconciliation workflow
• Fluent in English and Mandarin Chinese (written and spoken)
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Strong communication and problem-solving skill
• Ability to handle confidential financial information with professionalism and discretion

Responsibilities

• Process CX requests including order cancellations, compensation cases, and account adjustments.
• Generate return shipping labels and coordinate return documentation.
• Process and track approved compensation requests and reimbursement records.
• Maintain records of operational exceptions, deductions, reimbursements, and customer-related transactions.
• Assist with daily operational administrative tasks and cross-department coordination.
• Process daily account top-ups, fund transfers, and recharge requests.
• Record and track account recharges, deductions, reimbursements, and financial adjustments.
• Review and verify supporting documentation for account funding and compensation payments.
• Generate invoices and maintain accurate transaction records.
• Maintain financial and operational tracking spreadsheets to ensure data accuracy.
• Collect, review, organize, and maintain vendor invoices and supporting documentation.
• Manage vendor invoices and assist with supplier payment tracking.
• Categorize and maintain financial transactions within QuickBooks.
• Match invoices, receipts, and expenses with bank transactions to ensure accurate recordkeeping.
• Assist with bookkeeping activities, reconciliations, and financial record maintenance.
• Maintain organized financial records and filing systems.
• Support internal audits, document requests, and compliance reviews.
• Assist in preparing operational and financial reports as needed.
• Support process improvements and other finance or administrative projects assigned by management

Skills

Excel

Bilingual English/Mandarin

Attention to detail

Communication skills

Problem-solving

Organizational skills

Education

Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration

Tools

QuickBooks (Online/Desktop)

Job description

• Process Customer Experience (CX) team requests, including order cancellations, customer compensation cases, and account adjustments
• Generate return shipping labels and coordinate return-related documentation
• Process and track approved customer compensation requests and reimbursement records
• Maintain accurate records of operational exceptions, deductions, reimbursements, and customer-related transactions
• Assist with daily operational administrative tasks and cross-department coordination

Financial Operations & Account Administration

• Process daily account top-ups, fund transfers, and recharge requests
• Record and track account recharges, deductions, reimbursements, and financial adjustments
• Review and verify supporting documentation for account funding and compensation payments
• Generate invoices and maintain accurate transaction records
• Maintain financial and operational tracking spreadsheets to ensure data accuracy
• Collect, review, organize, and maintain vendor invoices and supporting documentation
• Manage vendor invoices and assist with supplier payment tracking
• Categorize and maintain financial transactions within QuickBooks
• Match invoices, receipts, and expenses with bank transactions to ensure accurate recordkeeping
• Assist with bookkeeping activities, reconciliations, and financial record maintenance

Reporting & Administrative Support

• Maintain organized financial records and filing systems
• Support internal audits, document requests, and compliance reviews
• Assist in preparing operational and financial reports as needed
• Support process improvements and other finance or administrative projects assigned by management

Qualification

sRequire

• dAssociate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related fiel
• d2+ years of experience in finance operations, bookkeeping, accounting support, or administrative finance role
• sHands-on experience with QuickBooks (Online or Desktop
• )Strong proficiency in Excel including Pivot Tables, VLOOKUP/XLOOKUP, filtering, and reconciliation workflow
• sFluent in both English and Mandarin Chinese (written and spoken
• )Excellent organizational skills and attention to detai
• lAbility to manage multiple tasks in a fast-paced environmen
• tStrong communication and problem-solving skill
• sAbility to handle confidential financial information with professionalism and discretio

Preferre

• dExperienced in eCommerce, logistics, warehousing, or startup environment
• sExperienced with invoice management, account reconciliations, and vendor payment
• sFamiliar with multi-entity business operation
• sExperienced in working with cross-functional & cross cultural team