Account Systems Administrator - TS/SCI w/Poly

General Dynamics Information Technology (GDIT); Maryland; On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team

Professional growth opportunities

Cutting-edge technology

Job summary

GDIT is seeking an Account Systems Administrator in an on-site role to join our enterprise IT team. You will transform technology into opportunity and help ensure today is safe and tomorrow is smarter by supporting system access and account management for government agencies.

The role requires 3+ years of related experience, a TS/SCI w/ Poly clearance, and proficiency with Windows and Microsoft Office. Shift is Monday–Friday, 10am–6pm, with benefits and career growth opportunities at GDIT.

Qualifications

• Associates degree or higher in IT or related field.
• 3+ years of related experience in account systems or admin support.
• TS/SCI with Poly clearance required.

Responsibilities

• Resolves technical requests from self-service tickets for internal or external customers.
• Creates, deletes, and modifies customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Must be a team player and adapt in a dynamic environment.
• Must multi-task with good communication and customer service skills.

Skills

Communication

Data Entry

Group Problem Solving

Microsoft Office

Education

Associates of Arts/Associates of Science

Tools

Ticketing System

Active Directory

Job description

Communication,Data Entry,Group Problem Solving,Microsoft Office

CompTIA - Security+ - CompTIA - CompTIA

3 + years of related experience

Job Description:

Account Systems Administrator

Transform technology into opportunity as a Account Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Account Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team.

HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT

• Resolves technical requests from self-service tickets in support of internal and/or outside customers.
• Creates, deletes and modify customer accounts.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns.
• Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
• Must be able to multi-task and possess good communication and customer service skills.

WHAT YOU’LL NEED TO SUCCEED:

• Education: Associates of Arts/Associates of Science
• Required Experience: 3+ years of related experience
• Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
• Security Clearance Level: TS/SCI w/Poly
• Preferred Skills: Ticketing System, Active Directory, Customer Service
• Location: On Site
• Certification: IAT Level 1
• Shift: Monday - Friday 10am-6pm

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

#GlobalServices

#ITPolyMD

The likely hourly rate for this position is between $39.11 - $52.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans