Account Supervisor (Temp)

Horizon Media; Los Angeles (CA); On-site; USD 74,000 - 96,000; Full time

Job summary

Blue Hour Studios, an affiliate of Horizon Media, seeks an Account Supervisor to lead strategic client engagements and translate goals into creative, measurable programs.

You will own day-to-day client relationships, coordinate with adjacent teams, and ensure on-time delivery, profitability, and continued business growth across AOR engagements.

The role requires leadership, strong communication, and the ability to craft POVs and strategic recommendations.

Responsibilities

• Translate client goals into strategic creative solutions that grow our clients’ brands dayto-day.
• Develop a deep understanding of our clients’ business and competitive set, and consistently identify new, innovative opportunities based on marketplace trends and brand alignment.
• Collaborate with Director to drive and elevate the work on individual client projects or AOR engagements to exceed client expectations, and identify opportunities to expand scope, bringing these opportunities to Brand Director and/or VP.
• Contribute to the creation and execution of innovative strategy, creative, production, and reporting, employing best practices, historic learnings, and marketplace expertise.
• Become familiar with the expertise of activation teams to build an understanding of how to resource and approach new client campaigns and/or challenges
• Lead or support on kickoffs and briefings, allowing all teams to produce campaign components seamlessly
• Oversee the development and maintenance of timelines, deadlines, processes and integration points for all projects
• Proactively manage client and internal team expectations and education
• Facilitate the delivery of timely reports with relevant activation teams and provide thoughtful strategic analysis
• Ensure keylearnings areimplemented in future work
• Identify opportunities for effective and persuasive POVs that distill complex industry topics, facilitating innovation and thought leadership. Collaborate with senior teammembers ondevelopment and delivery of POVs where appropriate.
• Effectively tap into and evangelize Blue Hour resources/tools and collaborate with partners to facilitate insight-driven client creative solutions.

Job description

Job Description

Account Supervisor, Blue Hour Studios

Hello, Blue Hour.

Blue Hour Studios is a social-led content agency that was formed in 2019 and is an affiliate of Horizon Media. Blue Hour builds community and fandom by playing at the intersection of creators, culture, content, and commerce. The company is headquartered in New York and Los Angeles.

At Horizon and Blue Hour Studios, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspectiveallowsus to create a more rewarding culture, and experience, together.

Strategic Planning & Thought Leadership

• Translate client goals into strategic creative solutions that grow our clients’ brands daytoday.

• Develop a deep understanding of our clients’ business and competitive set, and consistently identify new, innovative opportunities based on marketplace trends and brand alignment.

• Collaborate with Director to drive and elevate the work on individual client projects or AOR engagements to exceed client expectations, and identify opportunities to expand scope, bringing these opportunities to Brand Director and/or VP.

• Contribute to the creation and execution of innovative strategy, creative, production, and reporting, employing best practices, historic learnings, and marketplace expertise:

• Become familiar with the expertise of activation teams to build an understanding of how to resource and approach new client campaigns and/or challenges

• Lead or support on kickoffs and briefings, allowing all teams to produce campaign components seamlessly

• Oversee the development and maintenance of timelines, deadlines, processes and integration points for all projects

• Proactively manage client and internal team expectations and education

• Facilitate the delivery of timely reports with relevant activation teams and provide thoughtful strategic analysis

• Ensure keylearnings areimplemented in future work

• Identify opportunities for effective and persuasive POVs that distill complex industry topics, facilitating innovation and thought leadership. Collaborate with senior teammembers ondevelopment and delivery of POVs where appropriate.

• Effectively tap into and evangelize Blue Hour resources/tools and collaborate with partners to facilitate insight-driven client creative solutions.

Relationship Development

• Own day-to-day client relationship on individual projects and AOR engagements, ensures client satisfaction, growth, retention and exceptional experience in all client/agency interaction.

• Foster a collaborative and integrated work environment across adjacent Blue Hour teams (creative, talent, etc.), external partners, and Horizon Media teams, unlocking effective ways of working.

• Enable successful new client relationships and internal project teams:

• Oversee a successful client onboarding process to ensure client satisfaction.

• Uncover, distill, and convey relevant client information to enable the success of internal activation teams.

Business Growth

• Support on new business opportunities and proposal development

• Strategically identify and persuasively serve up incremental solutions/capabilities to drive organic growth

• Manage and oversee account/project profitability including:

• Effectivelyforecasting and pre-close reporting

• Manage scope efficiency throughout the project, keeping leadership informed by proactively communicating and offering up effective solutions to bring to clients and stakeholders

Team Management & Supervision

• Foster collaborative, supportive, and innovative working environment and atmosphere

• Translate the goals and direction from senior level leadership into actionable next steps for direct reports or other BHS team members as applicable

• Find opportunities to promote the work of both junior and senior team members, setting a positive team environment

• Ensure team members have training and support needed to achieve development goals

• Conduct direct report’s performance reviews, coaching to maximize success

• Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills

• Provide ongoing, real-time, performance feedback to ensure continued team growth

• Active role in conversations around staffing needs

Salary Range: $1,634.62 to$2,115.38a week. A successful applicant’s actual weekly or hourly rate may vary based upon, but not limited to, skill sets, experience and training,licensure/certifications, and equity.

The statements herein are intended to describe the general nature and level of work being performed byemployees, andare not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.