Account Supervisor, Financial Services Communications

DJE Holdings; Chicago (IL); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

Paid time off

Wellness programing

Job summary

Edelman Smithfield, a global financial communications firm, seeks an Account Supervisor with experience in financial services to lead client service, project execution, media relations, and strategic communications, driving high-impact results for clients.

You will have strong reporter relationships and a deep understanding of private capital markets, translating complex topics into clear narratives while mentoring junior staff and contributing to new business.

Qualifications

• Bachelor’s degree in business, journalism, communications, or a related field.
• At least 4+ years of experience in corporate communications, financial services, public relations, or public affairs, preferably in an agency setting.

Responsibilities

• Lead communications strategies for financial services clients from ideation to execution.
• Serve as day-to-day lead on teams with focus on timeliness, quality, and budget.
• Develop deep understanding of clients’ businesses and stakeholders to inform strategy.
• Support senior leadership in identifying challenges and creating efficiencies.
• Develop media engagement strategies and maintain relationships with journalists.
• Craft thought leadership content including op-eds, speeches, and messaging.
• Provide proactive and reactive media counsel ensuring alignment.
• Translate complex financial topics into clear narratives for media and investors.
• Oversee junior team members, offering mentorship and feedback.
• Contribute to new business through proposals and research.

Skills

Media relations

Project management

Strategic communications

Client service

Education

Bachelor’s degree in business, journalism, communications, or a related field

Job description

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

About Our Team

Edelman Smithfield is a global financial communications firm with the power and scope of Edelman, the world’s largest integrated communications company. We specialize in financial markets and strategic situations, serving clients in the United States, Canada, EMEA, APAC, and beyond. Edelman Smithfield offers a deep and talented bench of approximately 250 financial market specialists across more than 25 cities and 15 countries. Edelman Smithfield advises senior leaders and management teams navigating complex matters that impact reputation and valuation and has deep expertise in serving and communicating to the financial markets.

The Role

We are seeking a strategic, detail-oriented, and proactive Account Supervisor with experience in financial services communications to join our team. This person will play a critical role in client service, project execution, media relations, and strategic communications, ensuring high-impact results for our clients. This individual should have strong relationships with key reporters, a deep understanding of industry dynamics, and a natural curiosity about the stakeholders and evolving landscape of private capital firms, hedge funds, asset and wealth managers, investment and commercial banks, fintech companies, real estate investors, insurers and other institutional market participants.

Key Responsibilities

• Lead communications strategies for financial services clients, from ideation to execution.
• Serve as day-to-day lead on teams and client contact, with a focus on timeliness, quality, and budget adherence.
• Develop a deep understanding of clients’ businesses, key stakeholders, and industry landscapes, and apply this knowledge to provide strategic recommendations.
• Support senior leadership in identifying and mitigating challenges, creating efficiencies and ensuring client satisfaction.
• Work with leadership to develop media engagement strategies, maintaining and leveraging relationships with key financial journalists, producers, and influencers.
• Craft compelling thought leadership content, including op-eds, speeches, corporate messaging, and media materials.
• Provide proactive and reactive media counsel to clients, ensuring message alignment and positioning.
• Translate complex financial and regulatory topics into clear, compelling narratives for media, investors, and other key stakeholders.
• Oversee the work of junior team members, providing mentorship, feedback, and guidance.
• Contribute to new business efforts, supporting proposal development, pitch preparation, and deskside research.

Basic Qualifications

• Bachelor’s degree in business, journalism, communications, or a related field.
• At least 4+ years of experience in corporate communications, financial services, public relations, or public affairs, preferably in an agency setting.

Preferred Qualifications

• Experience in financial communications, with a strong understanding of financial institutions, the financial services industry landscape and key stakeholder audiences.
• Strong media relations expertise, with established journalist relationships and a demonstrated ability to secure high-impact media coverage.
• Excellent verbal and written communication skills, with the ability to develop strategic messaging and thought leadership content.
• Strong project management skills, with a proactive, detail-oriented, and results-driven mindset.
• Ability to work effectively in fast-paced, high-pressure environments, managing multiple priorities simultaneously.

$83,000 - $110,000 per year #LI-JLF

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Benefits

• medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

It started with one man’s passion to make an impact through stories… 70 years later, we are the world’s largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected.

We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.

Diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our clients, and our communities, and propel us forward as a company. At Edelman, we are in relentless pursuit of a fair and inspiring workplace that is respectful to all, reflects and represents the world in which we live, and fosters trust and collaboration.

Each day and on each project, we strive to ensure that our colleagues feel a sense of true inclusion and belonging and can bring their best to their work— taking action and shaping impactful moments and movements within our company, on behalf of our clients, and within communities around the globe.

The relentless pursuit of excellence The freedom to be constantly curious The courage to do the right thing The commitment to positively impact society.

We grow our people We invite and celebrate differences Our reputation is our brand We’re global, yet local We offer more than just a career – we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry.

Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients’ business.