Account Supervisor

Razorfish Health; Northern (KY); Hybrid; USD 75,000 - 120,000; Full time

Job summary

Razorfish Health is seeking an outstanding Account Supervisor to lead advertising, marketing, and medical communications campaigns for major pharmaceutical brands. You will manage projects with internal agency teams and client brand teams, oversee tactical work, and contribute to longer-term planning.

The ideal candidate has 4–6+ years in account services within advertising or related fields, prior staff management, and a track record of upselling.

Qualifications

• 4–6+ years of relevant experience in the account services field within the advertising industry, management consulting field, or a similar industry.
• At least 1 year of staff management, development and mentoring experience preferred.
• At least 3 years of experience as a Sr. Account Manager.
• Bachelor’s degree required.
• Strong business skills including decision quality, business insight and dealing with ambiguity.
• Strong operating/organizational skills including planning and results driven.
• Experience in marketing/promotions with healthcare brands required.
• Proven track record of expanding business with existing customers (upselling) and supporting new business pitches.

Responsibilities

• Be responsible for day-to-day business leadership, including strategic input and oversight of tactical development and execution (including internal and client review)
• Provide strategic consultation to the client with support from Director through VP
• Guide internal team (creative team and possibly junior account staff) and the client, ensuring that jobs are done efficiently and are consistent with brand positioning
• Play leading role in development of annual strategy plan, market research, brainstorming, and other strategic activities
• Serve as a resource for agency partners
• Understand client needs and dynamics

Skills

Staff management

Sr. Account Manager

Decision quality

Business insight

Ambiguity handling

Healthcare marketing

Strategic planning

Client relations

Upselling

Education

Bachelor’s degree

Job description

Company description

What took you so long?! We’ve been waiting for you. Yep, you read that right. We are looking for you to bring your authentic self to work every day because we know that it’s not what you do that makes you different; it’s how you do it that makes you truly unique. And we’re not just saying it, our people think that too—helping us to be named an Ad Age Best Place to Work in 2022.

We know you are not your resume; we understand you are not your work, and we respect that you are so much more than a job description. You are you.

We’re interested in you—are you interested in us? Keep reading, and let us know.

At Razorfish Health, we are fueling the practice of modern medicine. RFH is built for the modern age of medicine. We have a deep commitment to science, technology, and innovation to help health care providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

We support that promise with 300+employees across three office locations in New York City // Philadelphia // Chicago and many remote employees. We have 12 team members with MDs, PharmDs, or PhDs, and 5 of the top 8 pharma companies on our roster.

Overview

Razorfish Health is looking for an outstanding Account Supervisor to assist in the development and management of advertising, marketing, and medical communications campaigns for major pharmaceutical companies and brands. Our ideal candidate will have experience planning and managing projects with the internal agency team as well as the client brand team. They will have thoroughly mastered the daily tactical elements of the account, actively participate in longer-term strategic planning, and help shape efficiencies across agency departments, including project management and creative.

Responsibilities

• Be responsible for day-to-day business leadership, including strategic input and oversight of tactical development and execution (including internal and client review)
• Provide strategic consultation to the client with support from Director through VP
• Guide internal team (creative team and possibly junior account staff) and the client, ensuring that jobs are done efficiently and are consistent with brand positioning
• Play leading role in development of annual strategy plan, market research, brainstorming, and other strategic activities
• Serve as a resource for agency partners
• Understand client needs and dynamics

Qualifications

• 4-6+ years of relevant experience in the account services field within the advertising industry, management consulting field, or a similar industry required
• A minimum of one (1) year of prior staff management, development, and mentoring experience preferred
• A minimum of three (3) years of experience as a Sr. Account Manager
• Bachelor’s degree required
• Business Skills - decision quality, business insight, dealing with ambiguity
• Operating/Org Skills- planning & results driven, can help drive agency process and deliverables
• Experience in marketing/promotion experience with healthcare brands required
• Experienced account services professional
• A demonstrated track record of expanding business with existing customers (upselling) and experience supporting new business pitches required

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/26/2026.