Account Supervisor

Ogilvy Health US; New York (NY); On-site; USD 60,000 - 140,000; Full time

Job summary

Ogilvy Health US is seeking an Account Supervisor to lead day-to-day client partnership and ensure flawless execution of healthcare marketing campaigns.

This role emphasizes strategic brand management beyond daily tasks, strong client communication, and mentoring junior team members, with opportunities to shape brand direction across multiple brands.

You’ll collaborate with internal and external partners, manage budgets, and drive outcomes that align with client objectives.

Qualifications

• 5 years of progressive account services experience within a healthcare communications/advertising agency.
• Experience managing pharma/healthcare HCP & Consumer/Patient promotional campaigns.
• Expertise in development and implementation of digital tactics including social media.

Responsibilities

• Serve as the primary client contact for executional details and ownership of tactical output.
• Own planning and implementation of client tactics from brief to launch.
• Develop tactical briefs aligned with client objectives and agency capabilities.
• Proactively identify and implement improvements to executions and workflows, including AI enhancements.
• Guide creative teams to deliver high-quality, strategically sound output.
• Cultivate robust client relationships across multiple brands/clients and act as day-to-day liaison.
• Translate client needs and market insights into actionable tactics and clear communication.
• Ensure timely communication with clients regarding status, progress, and updates.
• Champion the creative product with partners and clients, advocating for brand objectives.

Skills

Account management

Healthcare advertising

Digital marketing

Social media

Client communication

Strategic thinking

Job description

OGILVY HEALTH: WE INSPIRE PEOPLE AND BRANDS TO IMPACT THE WORLD

Guided by this vision, Ogilvy Health, part of WPP, combines borderless creativity, scientific precision and cultural fluency to build healthcare’s most influential movements. We drive measurable impact and category-defining growth for brands ready to shape what’s next. Our approach is powered by fearless creativity that dares to be different, sparks emotional connections, and inspires action, ensuring cultural resonance. Scientific precision translates complex data into stories that resonate, while our impact-obsessed mindset focuses on delivering real-world outcomes.

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counselin a single company –powered by exceptional talent and our agentic marketing platform, WPP Open,to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

About the Role

The Account Supervisor at Ogilvy Health is a pivotal day-to-day leader and primary client partner, demonstratingmastery over the tactical development and flawless implementation of healthcare marketing campaigns. This role ensures executional excellence and the successful delivery of creative output that consistently supports brand and customer objectives. While primarily focused on operational success, this position offers the opportunity to move beyond daily project management tasks and into strategic brand management, contributing significantly to overarching brand direction. The Account Supervisor is instrumental in achieving client goals through robust internal and external partnerships, and will have future opportunities to develop and mentor junior account team members.

What You’ll Do

Executional Leadership & Project Mastery:

• Serve as the primary client contact for all executional details, demonstrating strong ownership of the brand's operational success and accountability for tactical output.
• Own planning for and implementation of client tactics, ensuring flawless execution from brief to launch.
• Develop tactical briefs ensuring meticulous accuracy and alignment with client objectives and agency capabilities.
• Proactively identify and implement improvements to existing executions and workflows, leveraging innovation like AI to enhance efficiency.
• Guide creative teams to develop high-quality, strategically sound, and error-free output.
• Cultivate and maintain robust client relationships across multiple brands/clients, serving as the primary liaison for day-to-day account activities and tactical needs.
• Translate client needs and market insights into actionable tactics, ensuring clear communication between agency and client.
• Ensure continuous, timely communication with clients regarding job status, project progress and any operational updates.
• Champion the creative product with creative partners and clients, advocating for the work and its alignment with brand objectives.

Strategic Contribution & Operational Excellence:

• Contribute to broader brand strategy discussions, bringing valuable insights from your executional expertise, day to day client interactions and market observations.
• Demonstrate strong judgment in decision-making, knowing when to act independently and when to elevate.
• Foster a collaborative team environment, contributing to process improvements and supporting overall team success.
• Partner with internal Project Management and Business Management to ensure fiscal responsibility and oversight of client budget (estimates, scopes, invoicing) and internal forecasting.

What You’ll Need

Experience & Expertise:

• 5 years of progressive account services experience within a healthcare communications/advertising agency.
• Previous experience managing pharma/healthcare HCP & Consumer/Patient promotional marketing and advertising campaigns and tactics.
• Expertise in the development and implementation of digital tactics including social media.

Skills & Attributes:

• Exceptional client communication and independent relationship management skills, with the maturity to handle senior-level client contact.
• Demonstrated ability to make sound decisions independently and manage multiple projects across multiple clients effectively.
• Superior attention to detail and proactive problem-solving capabilities in a fast-paced environment.
• Strong analytical skills for converting insights into actionable plans.
• Knowledge of all agency functional areas; including strategic planning, creative, project management, production, and medical direction/strategy, analytics/performance data
• Collaborative, positive, enthusiastic, and responsive.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

#LI-SP1

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job‑related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details.

Pay Range

$60,000 - $140,000 USD

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self‑expression.

We believe in building powerful teams with purpose – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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