Account Supervisor

PowerToFly; Illinois; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off (vacation, holidays, sick)

Medical/dental/vision insurance

401(k)

Long-term incentive programs

Job summary

A leading marketing firm is seeking an experienced Account Supervisor to manage relationships between the Agency and brand teams. This hybrid position is based in Mettawa, IL, requiring at least three days in the office weekly. Key responsibilities include providing strategic direction, collaborating on creative briefs, and ensuring project completion on time and within budget. Candidates should have a Master’s degree, over 10 years of experience, and strong pharmaceutical industry knowledge. Comprehensive benefits and competitive compensation are provided.

Qualifications

• 10–15+ years of total account management experience.
• Pharmaceutical industry experience preferred.
• In-house ad agency or ad agency experience is a plus.

Responsibilities

• Serve as the primary liaison between the agency and brand teams.
• Provide strategic direction and counsel.
• Collaborate on creative briefs and promotional tactics.
• Ensure timely communication and project completion.
• Conduct financial reconciliations monthly.

Skills

Creative thinking

Problem solving

Communication skills

Project management

Conflict resolution

Collaboration

Education

Master’s degree or equivalent

Job description

Job Description

The Account Supervisor serves as the primary liaison between the AbbVie Ad Agency and the brand teams and is responsible for managing the day‑to‑day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives and sales goals.

This is a hybrid position and requires the ability to commute to our Mettawa, IL office at least 3 days per week.

Knowledge & Skills

• Maintain knowledge of AbbVie guidelines including corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.

Project / Process Management

• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Accountability / Scope

• Reports to AbbVie Ad Agency Associate Director.
• Partners with creative team on project initiatives.
• Accountable for strategic direction, creative/tactical execution, compliance to all related guidelines and budget.
• Adherence to all company-wide financial policies.

Qualifications

• Master’s degree or equivalent related project or functional experience is desirable.
• Pharmaceutical industry experience preferred (both U.S. and Global).
• In‑house ad agency / ad agency experience a plus.
• Excellent communications skills: verbal, presentation, written.
• High energy, positive, organized individual who is comfortable in a high‑visibility role.
• Ability to manage high volume project scope in a fast‑paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.
• Total account management experience – 10‑15+ years.

Compensation & Benefits

• Compensation range will include a base salary commensurate with the job grade; actual pay will depend on factors such as geographic location.
• Eligible employees receive a comprehensive benefits package including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k).
• The role is eligible to participate in long‑term incentive programs.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.