Account Supervisor

Outerkind; Denver (CO); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary + annual bonus

Health coverage (medical/dental/vision

Simple IRA with 3% company match

Hybrid work model: 3 days in Denver

Unlimited PTO and 11 holidays

Cell phone reimbursement

In-office lunch Tue-Thu

Onsite gym and pool access

Job summary

Øuterkind, based in Denver, CO, is seeking an experienced Account Supervisor to join our dynamic experiential marketing team. You will support a multi-dimensional activation plan for a key client, applying strategic consumer journeys and measurement to drive ROI.

This role reports to the Account Director and requires 5–8 years in experiential marketing with strong client-facing and multi-project management skills.

Qualifications

• 5-8 years of experience in experiential marketing.
• Experience activating multi-million dollar program budgets for Fortune 100 brands.
• Excellent communication skills and a proven track record of activation for clients.
• Experience working with a project management software system and as main point of contact for deliverables.
• Must have experience with senior level clients.
• Willingness to travel up to 30% and work across time zones.

Responsibilities

• Assist in developing a deep understanding of the client’s business model and outcomes.
• Design and implement a comprehensive experiential strategy.
• Support client relationships with leadership while creating activation plans.
• Execute a measurement plan and report ROI and KPIs monthly.
• Create and manage content production and distribution aligned with client objectives.
• Collaborate with creative, strategy and finance teams to ensure brand consistency and impact.
• Develop sponsorship relationships to deliver value to the client.
• Participate in activation and asset timelines, work backs and briefs.
• Attend all event activations to ensure program objectives are met.
• Coordinate communications with multiple client teams and stakeholders.
• Support leadership with budget stewardship and daily management.
• Attend client meetings and contribute to program success.

Skills

Experiential marketing

Account management

Client relationship management

Strong communication

Project management

Travel flexibility

Tools

PowerPoint

Keynote

Excel

Outlook

Job description

Hi there - and thanks for checking us out! At Øuterkind we believe strongly that building a culture for our team members is paramount to our collective future success and that of our clients which is why we’re really excited about this latest opportunity for you to join the team.

Øuterkind is a creative marketing and advertising agency based in Denver, CO. We’re on the hunt for an experienced Account Supervisor that will bring their talent, drive and determination to our client roster, joining a diverse account team on a singular client. This position will be responsible for supporting a multi-dimensional activation plan for this key experiential client. Application of a creative consumer journey and strategic approach along with measurement and content aggregation/management will also be core deliverables for this role. This position will support the Account Director on all client communications and therefore should be proficient in interpersonal communication and must have at least 5-8 years of account management experience, ideally in the experiential space. This person is a hustler, has an innate passion for experiences and can work effectively as part of a team. Flexibility is key - we offer a lot but expect the same. Client deliverables will vary based on the project so being able to multi-task efficiently is something we’re looking for.

Core Responsibilities:

• First and foremost, assisting in developing a full and complete understanding of the client’s business model and investment outcomes. This is paramount.
• Design and implement a comprehensive experiential strategy for the client based on their marketing and business objectives.
• Support the client relationship with leadership while creating actionable activation and strategic plans for the program.
• Execute a measurement plan the specific objectives for the the experiential programs, report on ROI and KPI’s often having to deliver these results on a monthly basis.
• Create systems and support the generation, editing, publishing and sharing of brand developed content daily/weekly based on the appropriate cadence set forth in the client objectives.
• Work as part of the creative, strategy and finance team to ensure brand consistency, effectiveness and interest.
• Develop key and core sponsorship relationships to ensure we deliver value to the client.
• Actively participate in the creation of activation and asset build timelines, program work backs and creative briefs.
• Attend all event activations to ensure that we’re delivering on the objectives set forth as part of the program plan.
• Support communications with multiple client teams, orchestrating solutions that will meet all of their departmental goals as part of the program.
• Support agency leadership with budget stewardship and day-to-day management.
• Attendance and support of all client meetings.

Qualifications:

• 5-8 years of experience in experiential marketing.
• Experience with activating multi-million dollar program budgets for Fortune 100 brands.
• Excellent communication skills and a proven track record of successful activation for clients.
• Experience working within a project management software system and being the main point of contact for the deliverables contained within.
• Must have experience, comfort and a desire to work with senior level clients.
• Strong understanding and passion for the experiential industry would be ideal.
• Solid understanding of culture, current trends in the outdoors and power sports.
• Live event experience producing elements such as giveaways, demos, show formats, scripts.
• Ability to work well independently and in small or large groups.
• Ability to travel when required, often without much notice.
• Working knowledge of all standard business computer applications (PowerPoint, keynote, excel, outlook, etc.)
• Ability to work remotely and within multiple timezones to meet with clients and other stakeholders at a desirable time.

Working Conditions:

• Currently remote but will include office time and potentially work from the road, traveling to the Øuterkind office in Denver, CO.
• Travel for up to 30% of time is expected.

Perk & Benefits that set us apart

We don't just talk about flexibility and culture, we build for it:

• Compensation: Competitive base salary with eligibility for an annual performance-based bonus.
• Comprehensive Health Coverage: Medical, dental, and vision plans, with the company covering 70% of employee premium. Optional life, accident, and critical illness coverage also available.
• Retirement Planning: Simple IRA with a company match up to 3% of your gross salary.
• Work-Life Flexibility: Hybrid setup (3 days/week in our Denver office), Unlimited PTO, and 11 paid holidays a year.
• Everyday Perks: Monthly cell phone reimbursement up to $75, and in-office lunch provided Tuesday, Wednesday, and Thursday.
• Wellness & Community: Onsite gym and pool access!
• Growth-Driven Culture: Access to professional development courses to keep building your skills and career.

What we stand for

• Operate with Kindness, Always: With clients, co-workers, and partners alike. Trust is built on knowing their interests matter as much as our own.
• Collaboration to a Fault: The best work happens as a team — better ideas, better outcomes, better results for our clients.
• Your Voice Matters: No matter your role or title, this is a place where ideas are heard and encouraged to grow.
• The Work Produces Impact: Everything we create is measured by the meaningful impact it delivers for our clients.
• Growth: We push to grow as professionals and as a business with kindness, respect, and precision.

As a creative services business our product is our people, and culture drives just about everything we do as a team. As you begin your journey with Øuterkind please remember that we will strive to create an environment where your success is limitless, your opportunities are abundant and your flexibility and care is paramount. That will always be a fundamental part of our agency and our people.

Thanks for taking the time to evaluate this opportunity.

Øuterkind is an Equal Opportunity/Affirmative Action Employer.

• Our goal is to create an inclusive workplace for all to thrive and flourish.