Account Specialist - Tissue Diagnostics

Roche Holding AG; Indianapolis (IN); On-site; USD 47,000 - 88,000; Full time

Job summary

Roche Tissue Diagnostics seeks an Account Specialist to drive revenue in an Indiana territory by partnering with field reps, closing sales, and supporting accounts. You will nurture customer relationships, respond to inquiries, and leverage SAP, Salesforce, and Tableau to optimize the sales funnel.

The role emphasizes strategic planning, data accuracy, and value-based messaging, with travel up to 10% and a strong focus on delivering measurable business outcomes for clinicians and laboratories.

Qualifications

• Bachelor's degree in science-based field or related field.
• Customer-facing experience.
• 1-2 years experience in sales, telemarketing, technical or related experience.

Responsibilities

• Develop and implement strategic account plans to achieve sales goals.
• Create and deliver differentiating messages and quantifiable economic value to sell Roche products and services.
• Overcome objections and negotiate to close sales.
• Engage in uncovering and qualifying sales leads resulting in Salesforce funnel growth.
• Engage on-going account support and execute programs and campaigns to meet the customer and Roche's needs.
• Maintain timely, complete and accurate customer data for assigned territory in Salesforce.
• Utilize resources including but not limited to SAP, Salesforce.com, Agiloft, and Tableau.
• Create sales and/or service amendments and contracts in a timely fashion to ensure coverage/close.
• Generate warm leads by using provided talk tracks and customer lists.
• There is a 10% travel commitment.

Skills

Customer facing experience

Sales experience 1-2 years

Education

Bachelor's degree in science-based field

Tools

SAP

Salesforce.com

Agiloft

Tableau

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche Tissue Diagnostics develops and provides an integrated, end-to-end portfolio of instruments, reagents, tissue-based assays, and digital software designed to assist our anatomic pathology laboratories and oncology customers in order to support the needs of their patients. Our Tissue Diagnostics solutions are:

• Automated Slide Staining Instrumentation & Assays
• Companion Diagnostics (CDx)
• Digital Pathology and AI Solutions

Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.

The Opportunity

As a Account Specialist - Tissue Diagnostics - you will be responsible for generating revenue and maximizing sales growth by closing sales. Aligned with field sales representatives, you will sell and service accounts where you will engage with customers and respond to customer inquiries, which may require research and follow-up. To be successful in this position, you will have the ability to:

• Develop and implement strategic account plans to achieve sales goals
• Create and deliver differentiating messages and quantifiable economic value to sell Roche products and services
• Overcome objections and negotiate to close sales
• Engage in uncovering and qualifying sales leads resulting in Salesforce funnel growth
• Engage on-going account support and execute programs and campaigns to meet the customer and Roche's needs
• Maintain timely, complete and accurate customer data for assigned territory in Salesforce
• Utilize resources including but not limited to SAP, Salesforce.com, Agiloft, and Tableau
• Create sales and/or service amendments and contracts in a timely fashion to ensure coverage/close.
• Generate warm leads by using provided talk tracks and customer lists
• There is a 10% travel commitment

Who you are

• Bachelor's Degree in science based field or related field
• Customer facing experience
• 1-2 years experience in sales, telemarketing, technical or related experience

Behaviors, competencies, and qualities of the ideal Account Specialist- Tissue Diagnostics

• Aptitude to learn, present, negotiate, persuade, and sell products/material to meet/exceed quota
• High attention to detail - excellent oral and written communication skills
• Critical thinking skills and problem solving skills
• Ability to evaluate and create ingenuity when needed
• Ability to work independently with minimal supervision while meeting/exceeding goals
• Team player and self starter
• Ability and willingness to take ownership of individual and team goals and persist despite obstacles and opposition
• Experience with software such as SAP, Excel, Outlook, etc.
• Ability to drive revenue in a fast-paced organization
• Ability to work in matrix organization and regulated environment

Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of Indiana is $47,300.00 - $87,900.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.