Account Specialist - Inside Sales

Merz Aesthetics; Raleigh (NC); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Merz Aesthetics is seeking an Account Specialist, Inside Sales to drive revenue in established accounts and achieve quarterly quotas. This hybrid role is based at our corporate office and supports both Injectable and Skincare lines.

Responsibilities include outbound calls, handling inbound inquiries, lead follow-up from tradeshows, and collaborating with marketing to promote products. Bachelor's degree and 2+ years of sales success are required.

Qualifications

• Bachelor's degree required.
• 2+ years proven sales experience.
• Healthcare/aesthetics sales experience preferred.
• Strong communication skills.
• Ability to work hybrid schedule.

Responsibilities

• Plan and place outbound calls to potential and existing customers to convert to sales.
• Handle inbound sales calls and emails and convert into sales.
• Process incoming leads from tradeshows and campaigns.
• Collaborate with management to maintain and improve marketing efforts.
• Prepare timely activity reports for management.
• Target customers for special campaigns outlined by the Manager.
• Achieve sales quota across the portfolio with adaptable approach.
• Support sample allocation and marketing material distribution.

Skills

Outbound calls

Inbound sales

Lead generation

Relationship building

Sales analytics

Education

Bachelor's Degree

Tools

SAP

OCE

Job description

Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.

This is a hybrid role at our corporate office

A Brief Overview

The Account Specialist, Inside Sales role is responsible for driving revenue in established small/dormant accounts and is responsible for quarterly sales quota attainment. The account specialist will be required to maintain an aggressive lead pipeline and place outbound calls in support of sales and marketing programs while achieving monthly performance goals. This role will support both the Injectable and Skincare sides of the business.

What You Will Do

• Plan and place outbound calls to potential and existing customers via telephone and email, convert to sales
• Handle inbound sales calls and emails and convert into sales
• Process incoming leads from tradeshows
• Work with manager team to establish, maintain and improve marketing strategies to promote company products
• Keep management informed of all activity, including timely preparation of reports.
• Identify and/or contact customers in relation to special targeted sales campaigns that are specifically outlined by the Manager, Inside Sales.
• Consistently achieves sales quota across portfolio. Proficient in sales execution component of marketing plans and demonstrates adaptability and creativity with multiple initiatives.
• Manage sample allocation, placing orders, providing marketing material and assisting accounts with marketing strategies.
• Provide technical training to the customer on application and use of company’s products
• Support leave of absence and vacant territory coverage
• Attend sales training and sales meetings as required
• Bachelor's Degree
• 2+ years proven sales experience with documented success

Preferred Qualifications

• Healthcare industry involving interaction with physicians, patients, etc. Aesthetics, dermatology, or cosmeceutical sales is preferred.

Technical & Functional Skills

• Demonstrated above average communication skills
• Ability to understand and communicate detailed product information on label for assigned product
• Ability to establish strong relationships over the phone
• Ability to drive sales results in given geographies
• Prioritize and multi-task effectively
• Technology savvy - Ability to execute inside sales using call center technology
• Knowledge of methods
• Working knowledge of SAP and OCE preferred.
• Skilled in MS Office and Excel
• Personal skills
• Strong problem-solving skills
• Exceptional communication and selling skills