Account Specialist

Cintas Corporation; Morrisville (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match/ESOP

Company-paid life/AD&D

PTO and holidays

Medical, dental and vision benefits

Job summary

Cintas Corporation is seeking a Customer Support Supervisor in Morrisville, NC. You will lead a team focused on strategic account support for major customers, ensuring efficient and effective service delivery.

The role emphasizes data analytics, handling customer concerns, and providing recommended resolutions. A strong office software background and a business-degree background are preferred.

Qualifications

• High School Diploma or GED required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Internet.

Responsibilities

• Lead a team of partners with focused strategy to deliver account support for Cintas’ largest customers.
• Provide data analytics to inform decisions and improve processes.
• Handle prospecting and existing business support, researching customer concerns and delivering recommended resolutions.
• Perform other duties as assigned by leadership.

Skills

High School Diploma/GED

Microsoft Office proficiency

Education

Bachelor’s Degree in business discipline

Tools

Microsoft Office

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

The Customer Support Supervisor is responsible for leading a team of partners with a more singular focus and strategy that provide account support for Cintas’ largest customers / most elevated sales partners while ensuring the support is provided in the most efficient and effective way. The support provided by the team includes data analytics, prospecting / existing business support, researching customer concerns and providing recommended resolutions, and other various duties as assigned.

Skills/Qualifications

Required

• High School Diploma/GED
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Access Outlook) and internet/intranet

Preferred

• Bachelor’s Degree in relevant business discipline

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Office Administration
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift