Account Specialist

Czarnowski Display Service Inc; Denver (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401K matching with no vesting period

Generous Paid Time Off (PTO)

Paid Holidays

Collaborative Work Environment

Job summary

Czarnowski Display Service Inc in Denver, Colorado, is seeking an Account Specialist to lead client relationships, coordinate with internal teams, and ensure projects run smoothly from kickoff to delivery.

You will independently manage tasks, contribute insights in client discussions, analyze feedback and costs, and help maintain accurate project data and invoicing. A strong communicator with 2–3 years of account experience will thrive in our energetic Czarnowski Collective environment.

Qualifications

• 2–3 years of account management or client-facing experience.
• Strong ability to work independently with high accuracy.
• Effective communicator with clear, forward-looking perspectives.
• Demonstrated success in developing and maintaining professional relationships.
• Analytical thinker who uses data to identify issues and propose solutions.
• Upholds Czarnowski values and professional integrity.
• Willing to give and receive constructive feedback within the account team.

Responsibilities

• Build and maintain strong, intentional client relationships.
• Maintain consistent communication with clients and internal teams.
• Anticipate needs and respond to changes in project scope.
• Contribute to client and team discussions with insights.
• Create, deliver, and present organized work to clients.
• Independently manage tasks and projects with accuracy.
• Analyze data to draw conclusions and propose solutions.
• Follow up to ensure satisfaction and address evolving needs.
• Maintain and update project information, including financials.
• Assist with change orders and cost approvals.
• Support cost reporting and invoicing discussions with stakeholders.
• Monitor target profit margins per project and annually.
• Review estimates and invoices for accuracy.
• Understand client billing procedures and AP/Procurement contacts.

Skills

Account management

Independent work

Communication

Relationship building

Analytics

Feedback collaboration

Job description

Czarnowski is one of the four studios of the Czarnowski Collective. It combines operations, strategy, design, and fabrication to create exhibits and events that engage communities, generate brand enthusiasm, and educate consumers. It’s been over 75 years since we opened our doors, but we’re still not resting on our reputation or accolades. We’re wondering “what if...” anticipating what’s next and embracing our role within the Czarnowski Collective as forward-thinkers for forward-thinking brands.

Joining the Czarnowski Collective means the opportunity to be more than a number, more than a job title, more than a spectator. We are a collective of dreamers and thinkers, doers, and makers…and we’re searching for more of the same to join the ranks.

The Purpose:

We are looking for an Account Specialist to join our Account Team! As an Account Specialist, you will be at the forefront of client relationships, proactively anticipating and responding to their needs. You will work closely with internal teams and clients to ensure projects run smoothly while contributing to the overall success of the business. In this role, you will have the opportunity to independently manage projects, provide key insights during discussions, and foster long‑term relationships that drive value for our clients and the organization.

The Job:

• Build and maintain strong, intentional relationships, serving as a trusted point of contact for client teams and internal teams.
• Maintain consistent communication with clients and internal teams, providing timely updates, proactively addressing issues, and responding to changes in project scope or needs.
• Anticipate and promptly respond to client needs, ensuring a positive and seamless client experience.
• Participate in and contribute to client and team discussions, offering thoughtful insights that drive progress and strategic thinking.
• Create, deliver, and present organized and well‑researched work to internal teams and clients.
• Independently manage tasks and projects, ensuring high levels of accuracy, organization, and attention to detail.
• Analyze data and feedback to draw conclusions, recognize challenges, and recommend actionable solutions.
• Follow up with clients during and after project delivery to ensure satisfaction and address any evolving needs.
• Maintain and update project information, including financials, within Czarnowski systems.
• Assist with creation and management of project change orders, ensuring cost related approvals are documented and communicated with relevant stakeholders.
• Assist with compiling and comparing estimated costs with actual incurred costs, providing detailed reports to project team along with recommendations for proposed invoice amounts.
• Awareness of target profit margins, evaluated per project and on an annual basis.
• Review all estimates and invoice drafts for accuracy prior to submitting to customers.
• Understand client specified billing procedures and AP/Procurement specific client contacts to submit invoices and resolve unpaid invoices in a timely manner.

The Person:

• 2-3 years of experience in account management or client-facing roles, with a focus on delivering results.
• Strong ability to work independently while maintaining a high level of accuracy and detail.
• Effective communicator, able to contribute to discussions with clarity and forward‑thinking perspectives.
• Demonstrated success in developing and maintaining professional relationships.
• Analytical thinker with the ability to identify issues and propose solutions based on data and research.
• Committed to living Czarnowski’s values, ethics, and representing the company positively both internally and externally.
• Open to providing and receiving constructive feedback and supporting the account team.

Colorado Salary and Benefit Statement:

The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any salary offered is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience.

This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company's 401(k) plan.

What we offer:

• Medical, Dental, and Vision benefits effective within 30 days (or less) of your start date
• 401K matching with no vesting period (you are fully vested as of day 1)
• Generous Paid Time Off (PTO)
• Paid Holidays
• Collaborative Work Environment

Collective Culture Core Values:

We recognize that the success of our business rests with the skills and efforts of our people, and in return for their contributions, our employees can expect a flexible work environment that delivers on the 10 principles that define our company culture:

• We celebrate creativity, curiosity, innovation and imagination.
• We are humble and respectful.
• We act with honesty and integrity.
• We empower and trust one another.
• We embrace individuality and an entrepreneurial spirit.
• We champion initiatives that bolster diversity, equity and inclusion.
• We prioritize safe, ethical and sustainable business practices.
• We foster a culture of meritocracy - rewarding skills and abilities, instead of influence.
• We don’t take ourselves too seriously.

Through several existing and future initiatives, Czarnowski Collective is exploring thoughtful and creative ways to embrace individuality, and more effectively champion diversity, equity and inclusion across our network.

EEO Statement

Czarnowski Collective is proud to be an Equal Opportunity Employer. We don't just accept difference – we honor, nurture, and celebrate it! All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We don’t discriminate based on race, religion, color, national origin, sex/gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.