Account Solution Engineer - Enterprise Nonprofit Team

100 Salesforce, Inc.; San Francisco (CA); On-site; USD 135,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce, Inc. in San Francisco seeks an experienced Salesforce Solutions Engineer to translate nonprofit needs into scalable Salesforce solutions and compelling demonstrations.

You will lead technical engagements, map goals to the Salesforce portfolio, and present value-driven demos while collaborating with sales teams. A strong background in CRM, AI, analytics, and nonprofit work is desired.

Qualifications

• B.S. degree in the listed fields is required.
• 7+ years of professional experience, preferably in nonprofit or software.
• Experience in a fast-paced, agile environment.
• Sales experience and Salesforce Administrator experience preferred.

Responsibilities

• Discover and analyze customer goals and map them to Salesforce solutions.
• Earn the “technical win” through compelling demos and presentations.
• Respond to RFPs/RFIs/RFQs.
• Design innovative Salesforce-based solutions.
• Present customized demos tied to business value.
• Collaborate with the sales team and account contacts.
• Feed customer requirements back to product and engineering teams.
• Participate in ongoing training and certifications.

Skills

7+ years of professional work exp

Fast-paced, agile environment

Previous sales experience

Leadership discussions with leaders &

Education

B.S. in Computer Science, Software Engineering, MIS, or related field

Tools

Salesforce Administrator experience

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 12/31/2026.

About Salesforce

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce for Nonprofits

We’re building an enterprise dedicated to delivering Salesforce’s CRM and platform solutions to the nonprofit market. We’re seeking candidates with intellectual curiosity and the ability to explain complex technology simply — helping mission-driven organizations achieve more through technology.

Required Experience

• B.S. in Computer Science, Software Engineering, MIS, or related field
• 7+ years of professional work experience, preferably in the nonprofit sector or software industry
• Experience working in a fast-paced, agile company environment
• Previous sales experience preferred
• Previous Salesforce Administrator experience preferred

A Typical Day in the Life of a Salesforce SE

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
• Earn the “technical win” through compelling demos and presentations
• Respond to RFPs/RFIs/RFQs
• Research and develop technical Points of View aligned with industry knowledge
• Design innovative solutions on the Salesforce platform
• Present customized, story-driven demos tied to business value
• Build and maintain relationships with the sales team and account contacts
• Feed customer requirements back to product and engineering teams
• Participate in ongoing training and certifications
• Travel domestically up to 20%

Vital Skills

• Affinity for nonprofit and mission-driven organizations
• Ability to lead discussions with organizational leaders and individual contributors alike
• Comfort articulating technical value through discovery and demos
• Strong team-based problem solving, leadership, presentation, and collaboration skills
• Strong verbal, written, and interpersonal communication
• Effective time management and prioritization in a dynamic sales environment
• Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement

Desired Skills

• Background in nonprofit management/operations and/or Salesforce technology
• Ability to create and deliver customer-facing software demos
• Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in the Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. The typical base salary range for this position is $134,750 - $180,250 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $198,170 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.