Account Services Specialist

Yessio LLC; St. George (VT); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Paid time off

Paid holidays

Health benefits

Dental benefits

Remote flexibility

Weekly coaching sessions

Paid training

Team lunches

Job summary

Yessio LLC, located in Sandy and St. George, UT, is hiring for a full- or part-time Account Services Specialist. The role involves handling inbound and outbound calls and emails to support customers, verifying information, and guiding options.

A cheerful, reliable attitude and strong communication are required. The position offers a Monday–Friday schedule with rotating Saturdays, remote flexibility across Utah, and ongoing paid training with bonuses and benefits to support employee growth within

Qualifications

• High school diploma or equivalency.
• Fluent in the English language and ability to effectively communicate
• Possesses a cheerful attitude
• Good attendance and punctuality
• Ability to use basic mathematical skills and is computer savvy

Responsibilities

• Handle inbound and outbound calls with customers.
• Verify account information and educate customers on their options.
• Verify banking and employment details, process payments, and set up new accounts.
• Deliver top-notch customer service and achieve quality results.
• Contribute to the company's success.

Skills

Customer service

Communication

Computer literacy

Math basics

Education

High school diploma

Job description

Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role!

EXCELLENT BENEFITS

• Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
• Paid time off
• Paid holidays
• Health and dental benefits
• Monthly employee recognition lunches
• Company barbeques
• Remote flexibility
• Monthly team motivation contests
• Weekly coaching sessions and paid training
• Spacious work area and desks
• Our main office is across the street from the Center Street Trax station

YOUR NEW ROLE AS OUR ACCOUNT SERVICES SPECIALIST

We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m.

Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success.

REQUIREMENTS

• High school diploma or equivalency
• Fluent in the English language and ability to effectively communicate
• Possesses a cheerful attitude
• Good attendance and punctuality
• Ability to use basic mathematical skills and is computer savvy

ABOUT OUR FAMILY AT YESSIO LLC

Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.