Account Service Manager

PSD; Oklahoma; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible Working

Flex Hours

Summer Fridays

Culture & Community

Career Growth

Job summary

PSD Citywide is seeking an Account Executive to drive enterprise software sales to local governments across North America. The role focuses on business development, conferences, and building awareness of PSD Citywide products and services over a long B2B sales cycle.

The successful candidate will live in Oklahoma, work remotely, and travel across North America to engage senior municipal officials and close strategic deals.

Qualifications

• Post secondary degree or diploma in business, finance, marketing, or similar.
• 3–5 years in managing and closing complex sales cycles, preferably SaaS.
• 3–5 years of US-based business development / sales experience.
• Strong listening skills to derive opportunities from senior-level meetings.
• Highly motivated, self-directed, with a track record of customer satisfaction.
• Organized, analytical, and able to navigate the full sales process.
• Experience with proposals, executive presentations, and closing.
• Customer-facing skills (written, verbal, presentation) are strong.
• Willing to travel; passport and driver's license required.

Responsibilities

• Drive a full sales cycle within the existing customer base and beyond.
• Achieve or exceed sales targets through strategic territory management.
• Present PSD Citywide value propositions to senior public-sector officials.
• Negotiate proposals, contracts, and charters aligned with operations.
• Deliver virtual and onsite presentations to municipal officials on enterprise assets and budgeting.
• Attend Municipal conferences to develop client relations and maintain field presence.
• Utilize Salesforce to manage opportunities, action items, and campaigns.
• Travel within North America to build client relationships.

Skills

Post Secondary Degree or Diploma in a)

Education

Post Secondary Degree or Diploma in Business/Finance/Marketing

Tools

Salesforce

Job description

Role Summary

Ready to make a real impact on communities across North America? PSD Citywide isn’t just a software company; we’re transforming how Local, First Nations, and Regional Governments achieve success and build sustainable futures for their communities. As a recognized leader in Enterprise Asset Management, maintenance management, and planning solutions, we provide cutting-edge software and expert advisory services that improve infrastructure and public services.

Bring your expertise in technology and data to our team and directly shape how local governments improve service delivery. The Account Executive articulates concepts, methodologies and value propositions to senior public-sector officials to meet and exceed sales targets. The Account Executive will have experience selling enterprise software products, focusing on the regional market, with an emphasis on business development, attending conferences and overall product awareness. They must be subject matter experts with regards to PSD Citywide products, services and processes to effectively manage client relationships during a long business‑to‑business sales cycle. This is a Full Time Remote position, the successful candidate must live in Oklahoma.

Key Responsibilities

• Working cross functionally with subject matter experts from the PSD team which includes research staff, experienced municipal practitioners, engineers and programmers.
• Driving a full sales cycle within our customer base – achieving or overachieving on your sales targets.
• Managing and growing your territory and maximizing revenue, while building future sales pipelines.
• Produce recommendations based on customer pain points - educating customers on industry trends and best practices while taking into consideration the financial and strategic realities of the customer.
• Negotiate PSD proposals, contracts and charters that are consistent with existing business operations.
• Deliver virtual and onsite presentations for senior municipal government officials pertaining to enterprise asset management and budgeting services.
• developing and negotiating contracts and integrating contract requirements with business operations.
• Attend Municipal conferences to develop new client relations and maintain a relevant presence within the field.
• Utilize Salesforce to manage sales opportunities, action items and campaigns.
• Travel and onsite client relationship building in your territory.
• Travel is required in this role across North America.
• Experience working with the public sector, specifically local governments and utilities, is highly desirable.

Qualifications

• Post Secondary Degree or Diploma in relevant areas (Business, Finance, Marketing etc.).
• 3-5 years of experience managing and closing complex sales cycles preferably in a SaaS software or technology environment.
• 3-5 years of successful business development experience in US based sales.
• Effective listening and the ability to draw insights and develop opportunities from client meetings with Senior Managers of cross functional teams.
• Highly motivated, self-directed and committed to delivering exceptional customer satisfaction.
• You’re organized and analytical and have the ability to identify and eliminate sales obstacles creatively and quickly.
• Experience with managing and coordinating all aspects of the sales process from proposal writing and senior level presentations to effective closing.
• Effectively using the sales CRM tool (Salesforce) to manage the pipeline.
• Your customer facing skills (written, verbal, and presentation) are impeccable.
• Previous experience working with municipalities or local governments would be considered an asset.
• The ability to travel internationally and hold a valid passport and drivers license is required.

Benefits

• Flexible Working: Enjoy remote work flexibility (specific regional options apply) while staying connected to our supportive team.
• Benefit from Flex Hours to manage your personal life and Paid Time Off (PTO) so you can fully recharge.
• Unwind Early: Say hello to summer with our popular Summer Fridays—shorter work weeks to help you kick-start the weekend.
• Culture & Community: Participate in fun social events (both virtual and in-person) and contribute to charity initiatives as part of our community focus.
• Career Growth: Our Career Framework provides clear, structured paths for growth and ongoing learning, ensuring you reach your professional goals.

Interview Process

Phone Interview: PSD’s People and Culture team will connect with you to learn about your experience and discuss the role further. Virtual Interview: Depending on the position, there will be one or two interviews with the Hiring Team that will include questions related to your skills, work experience, values and goals.

Equal Opportunity

PSD Citywide is committed to ensuring equal access and participation for people with disabilities.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner.

We are committed to accommodating people with disabilities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Recruitment Note‑Taking

PSD Citywide may use Google Gemini to assist with recruitment note taking during the hiring process.