Account Representative, UberEats, NorCal (SF-Based)

Uber; United States; Hybrid; USD 98,349 - 103,341; Full time

Benefits offered by this job

Bonuses

Equity

Benefits

Job summary

Uber Eats is seeking an Account Representative to expand our merchant base and form strong partnerships in your region. You will use emailing, cold-calling, and relationship-building to set up successful collaborations with small- and medium-sized merchants.

You will negotiate contracts, articulate Uber's value, and collaborate with Operations and Account Managers to activate top merchants while consistently hitting monthly targets.

Qualifications

• Minimum 1 year of experience in sales, account management, or similar client-facing roles.
• Experience with CRM systems (Salesforce, HubSpot) and maintaining an organized pipeline.
• Strong written and verbal communication and negotiation abilities.

Responsibilities

• Prospect and build partnerships with merchants in your region.
• Negotiate contracts to establish sustainable economics for both parties.
• Communicate Uber's value and products to prospects.
• Meet and exceed monthly sales targets.
• Collaborate with Operations and Account Managers to activate merchants.
• Identify best practices and develop long-term regional relationships.
• Act as an ambassador of Uber Eats' mission, brand, and product.
• Maintain proactive outreach via email, phone, and face-to-face meetings.

Skills

Sales experience

Negotiation

Communication

Pipeline management

Tools

Salesforce

HubSpot

Job description

About the Role

The Account Representative role is a great opportunity to demonstrate your sales skills and abilities in order to expand the number of merchants that work with Uber Eats. Who are we looking for? Someone who is natural at selling and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships.

The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you’ll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

What You'll Do

• Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region
• Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties
• Clearly communicate the value of Uber and its newest products to prospects
• Achieve and consistently exceed monthly targets
• Partner with our Operations and Account Managers to smoothly activate the best merchants
• Help us identify and build best practices
• Develop long-term relationships with key in-region partners
• Act as an ambassador of Uber Eats' mission, brand, and product
• Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications

• Minimum 1 year of experience in sales, account management, or similar client-facing functions

Preferred Qualifications

• Experience with CRM systems (Salesforce, Hubspot, etc) and managing an organized pipeline
• E-commerce or restaurant/hospitality commercial experience
• Multiple languages is a plus!
• Effective communication and sales skills via writing, phone, and in-person
• Strong critical thinking ability

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For San Francisco, CA-based roles: The total annualized on-target earnings (OTE) for this position is USD $98,349 - USD $103,341. The OTE includes a base hourly rate of USD $28.37 per hour - USD $29.81 per hour and an annualized cash variable incentive target range of USD $39,340 - USD $41,337.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.